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RANDOM XBOX SERIES X SHUTDOWN  (Read 999 times)

Offline killerzone

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RANDOM XBOX SERIES X SHUTDOWN
« on: 04:50 PM - 10/16/21 »
Hi guys I have a problem that has happened twice so far that the Xbox series x has turned itself off from one moment to the next. Could it be because of the XIM APEX ?

Offline OBsIV

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Re: RANDOM XBOX SERIES X SHUTDOWN
« Reply #1 on: 05:50 PM - 10/16/21 »
When did it start happening?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline killerzone

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Re: RANDOM XBOX SERIES X SHUTDOWN
« Reply #2 on: 06:36 PM - 10/16/21 »
the first time about a week ago was the second time was at today.

Offline OBsIV

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Re: RANDOM XBOX SERIES X SHUTDOWN
« Reply #3 on: 07:42 PM - 10/16/21 »
Are you running Xbox Insider builds? What game are you playing? What firmware are you running on your console controller? When did you start using the APEX Beta?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline killerzone

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Re: RANDOM XBOX SERIES X SHUTDOWN
« Reply #4 on: 07:55 PM - 10/16/21 »
Are you running Xbox Insider builds? - no
What game are you playing? - Fifa 22
What firmware are you running on your console controller? - Current firmware
When did you start using the APEX Beta? - 2,5 weeks ago

Offline OBsIV

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Re: RANDOM XBOX SERIES X SHUTDOWN
« Reply #5 on: 07:57 PM - 10/16/21 »
You are using an APEX to play Fifa?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline killerzone

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Re: RANDOM XBOX SERIES X SHUTDOWN
« Reply #6 on: 08:00 PM - 10/16/21 »
yes i use this for every game because i am paralyzed my fingers do not move and this is the only way i can solve it so that i can control the controller with my mouth and the keyboard with my little fingers at the same time.

Offline OBsIV

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Re: RANDOM XBOX SERIES X SHUTDOWN
« Reply #7 on: 08:42 PM - 10/16/21 »
Ok understood. I'm really glad XIM APEX can enable you in this way.

I'm having trouble seeing how this Beta firmware release could be connected to these shutdowns. Are you seeing this in any other game other than Fifa?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline killerzone

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Re: RANDOM XBOX SERIES X SHUTDOWN
« Reply #8 on: 02:03 AM - 10/17/21 »
I haven't experienced it in any other game because I usually use fifa.

Offline OBsIV

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Re: RANDOM XBOX SERIES X SHUTDOWN
« Reply #9 on: 09:27 AM - 10/17/21 »
What is your XIMs update rate set at?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline killerzone

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Re: RANDOM XBOX SERIES X SHUTDOWN
« Reply #10 on: 02:13 PM - 10/18/21 »
xim update rat set ? This is where to look ?

Offline OBsIV

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Re: RANDOM XBOX SERIES X SHUTDOWN
« Reply #11 on: 02:22 PM - 10/18/21 »
Under Globals.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline killerzone

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Re: RANDOM XBOX SERIES X SHUTDOWN
« Reply #12 on: 02:43 PM - 10/18/21 »
It was 250 but now changed 1000.

Offline OBsIV

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Re: RANDOM XBOX SERIES X SHUTDOWN
« Reply #13 on: 02:52 PM - 10/18/21 »
Please make it 125Hz and let us know if the problem happens again.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline killerzone

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Re: RANDOM XBOX SERIES X SHUTDOWN
« Reply #14 on: 02:58 PM - 10/18/21 »
ok thx i will try at tomorrow.