XIM Community

[RESOLVED] USB coming out of Xim?  (Read 205 times)

Offline xXThePvPBeastXx

  • Member
  • *
  • Posts: 9
    • View Profile
  • Gamertag: XXThePvPBeastXx
[RESOLVED] USB coming out of Xim?
« on: 02:22 PM - 10/13/21 »
I’ve had my Xim for over a year or two and when I go to pull it out my Xbox the Xim comes out but leave the USB end in the Xbox and I just gotta put the prongs back in the holes is a minor inconvenience but I’m afraid one of the prongs will break or I won’t be able to get the usb part out one day
« Last Edit: 04:33 PM - 10/13/21 by mist4fun »
Mouse-SteelSeries Rival 600
Keyboard-Razer Huntsman
Xim-Xim Apex
Console- Xbox One S

Offline mist4fun

  • Global Moderator
  • MVP
  • *
  • Posts: 61189
    • View Profile
Re: USB coming out of Xim?
« Reply #1 on: 04:33 PM - 10/13/21 »
Welcome to the community and I'm sorry to hear about that. This is something our fulfillment group can help with if you would like to request a repair please use the link below.

https://store.xim.tech/crm.asp?action=add
Have a problem with your XIM? Find a solution
Instructional Videos | MATRIX Support FAQ | NEXUS Support FAQ | APEX Support FAQ | XIM4 Support FAQ