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Manager closes when...  (Read 775 times)

Offline Frash brang

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Manager closes when...
« on: 01:57 AM - 10/09/21 »
..... Creating a new config for a game.

Using beta firmware and manager.
Tried 64 and 32bit versions of manager.
Using android 9.
Happening when trying to create new config for - enlisted but also closes when I try other games.

Thanks guys
« Last Edit: 02:05 AM - 10/09/21 by Frash brang »

Offline Frash brang

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Re: Manager closes when...
« Reply #1 on: 02:20 AM - 10/09/21 »
..... Creating a new config for a game.

Using beta firmware and manager.
Tried 64 and 32bit versions of manager.
Using android 9.
Location services on and allowed.
Happening when trying to create new config for - enlisted but also closes when I try other games.

Thanks guys

Offline mcdonamw

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Re: Manager closes when...
« Reply #2 on: 08:42 PM - 10/13/21 »
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Online OBsIV

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Re: Manager closes when...
« Reply #3 on: 10:40 PM - 10/13/21 »
I just verified by adding an Enclisted Config and I'm now seeing the issue. When did it start happening?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline Frash brang

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Re: Manager closes when...
« Reply #4 on: 07:44 AM - 10/14/21 »
I downloaded the beta firmware and associated manager.
I installed destiny 2 series x smart trans.
Manager would shut down everytime I tried to install insurgency trans.

Online OBsIV

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Re: Manager closes when...
« Reply #5 on: 10:11 AM - 10/14/21 »
I just installed Insurgency: Sandstorm for Xbox Series X|S, Xbox One and PS4 on a XIM APEX running the Beta and didn't have any issues. This is only happening on that single game?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline Frash brang

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Re: Manager closes when...
« Reply #6 on: 01:59 PM - 10/14/21 »
Basically I can't create any new configs no matter the game. I have not used all my config allocations either. Cheers obsiv

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Re: Manager closes when...
« Reply #7 on: 04:06 PM - 10/14/21 »
But you can load all your existing Configs on your XIM without issue?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline mcdonamw

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Re: Manager closes when...
« Reply #8 on: 04:26 PM - 10/14/21 »
Basically I can't create any new configs no matter the game. I have not used all my config allocations either. Cheers obsiv

I'm able to create config for some games only. Including the basic cross console config.

I couldn't create a D2 (XSX) config until I deleted my original. Now I can't create a ColdWar config even though I deleted my original.
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Offline mcdonamw

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Re: Manager closes when...
« Reply #9 on: 04:41 PM - 10/14/21 »
Hey Frash, are you using the search feature? Someone mentioned this in my thread for same issue and I have confirmed that to be the cause.

I find that any time I use the search function and select the ST I want to download, the app crashes, if I just scroll to the Game and select the ST, it doesn't crash.

BINGO! WE HAVE A WINNER!

So that's what it is. If I use search for any config creation, app crashes. Manually scrolling I can create successfully.

Mist, any ideas on that? Can you replicate?  I have confirmed my manager is 5.00.20210625.

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Online OBsIV

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Re: Manager closes when...
« Reply #10 on: 05:21 PM - 10/14/21 »
What game specifically are you searching for (what exactly are you typing in) and what platform are you selecting?
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Offline mcdonamw

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Re: Manager closes when...
« Reply #11 on: 07:44 PM - 10/14/21 »
What game specifically are you searching for (what exactly are you typing in) and what platform are you selecting?

It doesn't seem to matter what game I search for.  Tried Xbox Series, Xbox One, and Xbox 360, depending on the game.
 While troubleshooting my own issue, I was specifically typing Dest (for Destiny 2), and I also searched Cold for Coldwar. 

Before realizing it was a search issue, I was able to create a config using the 007 Legend config, but since it's at the top of the list it wasn't crashing.  If I type 007 to search for it and try with that same config; crash.
« Last Edit: 08:41 PM - 10/14/21 by mcdonamw »
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Re: Manager closes when...
« Reply #12 on: 09:09 PM - 10/14/21 »
Ok I'll try to reproduce it using these steps you outlined here.
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Offline mcdonamw

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Re: Manager closes when...
« Reply #13 on: 11:06 PM - 10/18/21 »
Ok I'll try to reproduce it using these steps you outlined here.

Were you able to reproduce this?
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Offline Od1n

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Re: Manager closes when...
« Reply #14 on: 04:46 AM - 10/19/21 »
I found a way to replicate the issue, it seems to be due to the manager not properly downloading the database.


1) Go into global settings and press force library download. There are 2 cases now:

2 A) Before you press download, if at the bottom you see the text for the latest changes (Insurgency Sandstorm profile added, ...) everything is normal. Repeat from 1) until you make it to 2 B) as you didnt trigger the bug.

2 B) Before you press download, if at the bottom you see NO text for the latest changes you triggered the bug. Press download now.
3) You can now create a new config (say Destiny 2) which will directly crash the manager after picking your console profile. When you restart the manager everything works well again as the new database download didnt get properly saved onto the XIM for some reason. However if you dont create a config yet to crash the manager, and instead you close the manager and shut down your XIM after the bugged database download, then your manager will crash everytime you create a new config. To solve this force the library download as often as necessary until you see the text. Then close the manager, then powercycle your XIM.
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