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[Q/A] Had an error while purchasing xim apex  (Read 180 times)

Offline capsnz2000

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[Q/A] Had an error while purchasing xim apex
« on: 02:40 AM - 08/01/21 »
Sorry if this was wrong place to post this. I tried looking for the official email address to Xim Tecnologies.

So the money has gone through but apparently the order has been cancelled because my bank has no protection security as Iíve paid with Visa?? Is there anyway I can contact my bank to validate my payment??? If not will I have to use PayPal which I donít wanna do. Iíd prefer to use Visa. Plz help
« Last Edit: 09:17 AM - 08/02/21 by mist4fun »

Offline Od1n

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Re: Had an error while purchasing xim apex
« Reply #1 on: 06:54 AM - 08/01/21 »
Hey,

when you are logged into your XIM Store account you can fill out a request which directly goes to the store staff team. Im sure they can resolve the issue for you!
PS4 & X1 | C: MS | XIM4 | FW: the latest ofc! :) | Mon: BenQ XL2420Z | Pad: Zowie G-SR | KB: Ducky DK1008L Cherry Red O-Rings| A: AKG K701 Creative X7 Antlion Modmic | M: Zowie EC1-A | D: 3200 | P: 1000hz | BF4 4 HIP: 35 ADS: 20

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Offline capsnz2000

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Re: Had an error while purchasing xim apex
« Reply #2 on: 12:19 PM - 08/01/21 »
Yes Iíve tried opening a request from the store but it keeps saying page does not exist? Lol anyway Iíve tried making another transaction and it says my credit card company does not support the required fraud protection of the card processor?? So it means my bank needs an upgrade?

Offline capsnz2000

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Re: Had an error while purchasing xim apex
« Reply #3 on: 01:33 AM - 08/02/21 »
Problem sorted. My bank wasnít able to adjust my Visa card because of the security policy, so Iíve just joined PayPal and now my order is now completed.

Offline Od1n

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Re: Had an error while purchasing xim apex
« Reply #4 on: 02:27 AM - 08/02/21 »
Awesome to hear man, enjoy your XIM when it arrives! :)
PS4 & X1 | C: MS | XIM4 | FW: the latest ofc! :) | Mon: BenQ XL2420Z | Pad: Zowie G-SR | KB: Ducky DK1008L Cherry Red O-Rings| A: AKG K701 Creative X7 Antlion Modmic | M: Zowie EC1-A | D: 3200 | P: 1000hz | BF4 4 HIP: 35 ADS: 20

My Fortnite Creator Code: beamimpact
Check out my Youtube Channel: XIM Central