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[ACTIVE] Xim keeps disconnecting, and I donít know what to do anymore...  (Read 55 times)

Offline ayaan19

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I bought a Xim to gain competitive advantage, not to die every 2 seconds because my thing keeps disconnecting. The light of my Xim is still on , but my kb and mouse both keep getting disconnected, and yes my controller was fully charged too.
« Last Edit: 09:36 AM - 05/10/21 by mist4fun »

Offline antithesis

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Disconnections are typical of a faulty USB cable from the controller to XIM APEX, a faulty USB port on the controller, a faulty USB port on the console, or insufficient power.

If you notice yellow/red flashes, you'll need more power. If you notice yellow flashes in a sequence, that can indicate a problem with a connected device.

The first thing to try is a different data USB cable. If you have RGB lighting on the mouse & keyboard, disable them.

Go through the troubleshooter at https://community.xim.tech/index.php?topic=61565.0 and post results. XIM support will help to resolve the issue.

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