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New controller  (Read 508 times)

Offline dsm6988

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New controller
« on: 04:15 PM - 04/07/21 »
I just bought a new shock Xbox controller but it will not link up to my XIM4. Is this controller compatible or do I need to do something different? I never had an issue with the Original controller but it broke so I bought that one.

Offline mist4fun

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Re: New controller
« Reply #1 on: 04:51 PM - 04/07/21 »
Sorry, what is the shock controller?

XIM4 supports X1 controllers for use with both Xbox One and Xbox X/S.

APEX supports both X1 and Xbox Series controllers for use with both Xbox One and Xbox X/S.
« Last Edit: 09:40 AM - 04/12/21 by mist4fun »
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
XIM APEX Quick Start Guide   |   XIM Instructional Videos

Offline dsm6988

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Re: New controller
« Reply #2 on: 07:28 PM - 04/08/21 »
It’s called “Xbox shock blue controller”. I play on an Xbox one. The main difference I notice is the normal Xbox controller has a micro usb plug and the shock controller has usb-c plug. But I did buy a compatible usb-c to usb-a cable. The remote will vibrate when the XIM4 is loading but won’t turn and connect to it. I do have the newest firmware for the XIM4 downloaded as well but still couldn’t figure it out.

Offline mist4fun

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Re: New controller
« Reply #3 on: 09:32 AM - 04/09/21 »
I'm sorry, I confused support for a minute and have edited my post above. Unfortunately XIM4 doesn't support the Elite 2 or Xbox Series controllers.
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
XIM APEX Quick Start Guide   |   XIM Instructional Videos