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[Q/A] Xim Apex wont recognize anything  (Read 85 times)

Offline Moorgurke

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[Q/A] Xim Apex wont recognize anything
« on: 08:14 AM - 09/15/20 »
Hello Community

 First of all: I want to use this device on my PC.

I dont know if I did something wrong at some point or if my Xim Apex is
just not working properly but it just doesn't want to recognize any of my
plugged in devices at all and I cant figure out what the problem is.

I am using a Glorious Model O, a Razor chroma keyboard and a PS 4
controller.
Maybe some of this devices arent comatible with the Xim Apex.

Maybe someone could help me fix my issues. :(

Regards!
« Last Edit: 12:40 PM - 09/15/20 by OBsIV »

Offline OBsIV

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Re: Xim Apex wont recognize anything
« Reply #1 on: 11:25 AM - 09/15/20 »
Welcome to the community. PC isn't a supported platform. Can you verify your XIM hub is working correct by plugging your devices into it and connect the hub directly to your PC?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline Moorgurke

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Re: [ACTIVE] Xim Apex wont recognize anything
« Reply #2 on: 11:50 AM - 09/15/20 »
Hello Sir, thanks for your awnser.

Yes everything is working well connected from HUB directly into my pc.

Offline OBsIV

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Re: [ACTIVE] Xim Apex wont recognize anything
« Reply #3 on: 11:57 AM - 09/15/20 »
Are you seeing everything show up in Manager including button presses from your devices? Also, did you change your XIM response rate?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline Moorgurke

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Re: [ACTIVE] Xim Apex wont recognize anything
« Reply #4 on: 12:08 PM - 09/15/20 »
My devices are working but my XIM Manager is not responding to any Key or Mouse activities.

Yes I think I changed to 1000HZ

Offline OBsIV

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Re: [ACTIVE] Xim Apex wont recognize anything
« Reply #5 on: 12:40 PM - 09/15/20 »
You can't use 1000Hz on PC. You should use 125Hz.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline Moorgurke

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Re: [Q/A] Xim Apex wont recognize anything
« Reply #6 on: 12:53 PM - 09/15/20 »
I set it back to 125 HZ but it is still not working.

Do you think I should just buy a Xbox1 controller and try it with it?
I mean could the PS4 controller cause this issue?
Iam not sure.

Offline OBsIV

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Re: [Q/A] Xim Apex wont recognize anything
« Reply #7 on: 02:05 PM - 09/15/20 »
I really don't know since PC isn't a supported platform. It would seem like you'd have better results with an Xbox One controller.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.