XIM Community

[ACTIVE] Xim4 not recognizing Xbox one remote  (Read 106 times)

Offline giselegadot3

  • Member
  • *
  • Posts: 1
    • View Profile
[ACTIVE] Xim4 not recognizing Xbox one remote
« on: 12:11 PM - 07/16/20 »
I just got my xim4 today and when i pair it with the app everything gets recognised but the controller ive updated the controller and nothing, its fully charged and its the old kind that needed and adapter to fit a mic that used 3.5mm port someone help me please.
« Last Edit: 12:48 PM - 07/16/20 by mist4fun »

Offline mist4fun

  • Global Moderator
  • MVP
  • *
  • Posts: 54643
    • View Profile
Re: Xim4 not recognizing Xbox one remote
« Reply #1 on: 12:47 PM - 07/16/20 »
Welcome to the community. XIM4 supports it and all other genuine controllers apart from the Elite 2 I believe.

Let's try a console hard reset, this fixes a console wired controller recognition bug. Press and hold the power button on the front of the console for 15 seconds. Once off unplug the power cable to the console for 60 seconds. Reconnect the power cable and power on the console. Attach all peripherals to XIM then connect XIM to the console.

Note that removing the power cable while off has been reported as necessary by some users.

-

If this doesn't help then testing the controller in other ports of XIM4 and testing other data cables with the controller are the next steps.
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
XIM APEX Quick Start Guide   |   XIM Instructional Videos