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[Q/A] broken xim  (Read 87 times)

Offline Walshy

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[Q/A] broken xim
« on: 10:17 PM - 07/15/20 »
Hi, i bought my xim off amazon in the last few months and recently it has physically broken. The top usb part of it disbanded from the rest of the device when i pulled it out of the xbox. Would there be any chance i could get a replacement?
« Last Edit: 10:34 PM - 07/15/20 by OBsIV »

Offline OBsIV

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Re: broken xim
« Reply #1 on: 10:34 PM - 07/15/20 »
Sorry to hear that, but, we can help. Please contact our fulfillment group and they will give you options for repair: https://store.xim.tech/crm.asp?action=add
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline Walshy

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Re: [Q/A] broken xim
« Reply #2 on: 10:38 PM - 07/15/20 »
hi thanks for that link but how am i supposed to know when they respond. thanks

Offline OBsIV

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Re: [Q/A] broken xim
« Reply #3 on: 10:49 PM - 07/15/20 »
They will reply to you -- to the email address you provide. It's night here so it'll be tomorrow morning.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline Walshy

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Re: [Q/A] broken xim
« Reply #4 on: 10:52 PM - 07/15/20 »
ok thanks