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[ACTIVE] Xim apex not working on ps4  (Read 157 times)

Offline emme vxpoor

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[ACTIVE] Xim apex not working on ps4
« on: 04:50 PM - 05/30/20 »
Hello, I recently bought a ps4 and the xim apex won’t connect,I already set the usb thing on the ps4 but it stills doesn’t work, i connect the controller and the mouse and it works but when I connect the keyboard the xim start to doesn’t work and the lights of the keyboard goes off i don t know what to do pls help me
« Last Edit: 05:26 PM - 05/30/20 by OBsIV »

Offline OBsIV

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Re: Xim apex not working on ps4
« Reply #1 on: 05:26 PM - 05/30/20 »
What happen when you start things up with everything plugged in? Also, do you have a lot of lights on your keyboard? Finally, are you on our latest firmware here?: http://xim.tech/latest
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline emme vxpoor

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Xim apex not working on ps4
« Reply #2 on: 12:16 AM - 05/31/20 »
I already take off the lights on my keyboard,when i start the xim it gaves me green lights but then my keyboard goes off and i can t even use my controller

Offline OBsIV

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Re: [ACTIVE] Xim apex not working on ps4
« Reply #3 on: 11:55 AM - 05/31/20 »
Are you seeing any different light sequences on your XIM APEX when this happens (when things turn off)? Like, do you see red-yellow flashing lights on your XIM APEX when things turn off?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline emme vxpoor

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Xim apex not working on ps4
« Reply #4 on: 01:08 PM - 05/31/20 »
No i don t see any different light only the keyboard ligths starts blinking and then disconnect and i can t use the pad

Offline OBsIV

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Re: [ACTIVE] Xim apex not working on ps4
« Reply #5 on: 01:14 PM - 05/31/20 »
Do you have this problem if you connect everything except your keyboard? Also, are you certain that your PS4 controller is fully charged?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline emme vxpoor

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Re: [ACTIVE] Xim apex not working on ps4
« Reply #6 on: 01:57 AM - 06/01/20 »
I tried to charge at max my controller but it still disconnect my keyboard maybe there s not enough power

Offline mist4fun

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Re: [ACTIVE] Xim apex not working on ps4
« Reply #7 on: 09:42 AM - 06/01/20 »
Could you please share your setup so we can learn more about the issue? Please include both the brand and model.

mouse:
keyboard:
extras: extended usb cables, third party usb hub, usb switch, titan or cronus device?
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
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