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[RESOLVED] My xim apex kinda broke on its own :(  (Read 59 times)

Offline Whitedarknessfauna

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[RESOLVED] My xim apex kinda broke on its own :(
« on: 05:25 PM - 02/13/20 »
Hello, i bought a xim 4 ages ago and it worked fine for a long time, i was very satisfied with youre product. Now i upgraded to Xim apex and it was compleatly fine, but today i plugged it in to my ps4 and usb just snaped. And no i did not use force. I tryed to bring it to a repair shop and they said they cant fix it . Is ther a way i could get another one, or do i have to buy a new one? I know i wont get a new one for free, but it did break because of poor quilty i guess,or i was just an unlucky who recieved not the best quilty. If i would have to buy a new one, i doubt i would risk spending that kind of money, that in  a month can just stop working. And i couldent really recommend to anyone getting one at this point, if it just randomly breaks
« Last Edit: 05:20 PM - 02/14/20 by mist4fun »

Offline mist4fun

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Re: My xim apex kinda broke on its own :(
« Reply #1 on: 05:20 PM - 02/14/20 »
Welcome to the community and I'm sorry to hear about that. To request repair options please open a ticket in our store using the link below.

https://store.xim.tech/crm.asp?action=add
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
XIM APEX Quick Start Guide   |   XIM Instructional Videos