XIM Community

XIM 4 REPAIR  (Read 130 times)

Offline ManiacPath

  • Member
  • *
  • Posts: 10
    • View Profile
  • PSN ID: QBLITZJORDAN
XIM 4 REPAIR
« on: 10:39 PM - 02/07/20 »
I need to fill out a form so I can send In my xim 4 for repair, the USB port that you plug the wire (the PS4 controller charger) into is pushed inside of the xim, the lil port itself is inside the xim I can hear it clinking if I gently shake the xim , I need to send it in for repair , please reply. My email is [email protected] if I need to get contacted.

Offline OBsIV

  • Administrator
  • MVP
  • *
  • Posts: 36779
  • It's obsessive.
    • View Profile
    • OBsIV's Blog
Re: XIM 4 REPAIR
« Reply #1 on: 11:30 AM - 02/08/20 »
Sorry to hear that happened. Please contact our fulfillment group and let them know what happened and they will give you your options for repair: https://store.xim.tech/crm.asp?action=add
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline ManiacPath

  • Member
  • *
  • Posts: 10
    • View Profile
  • PSN ID: QBLITZJORDAN
Re: XIM 4 REPAIR
« Reply #2 on: 02:15 PM - 02/08/20 »
Okay. Well I sent in a request 2 days ago but Iíll send in another , thank you so much

Offline OBsIV

  • Administrator
  • MVP
  • *
  • Posts: 36779
  • It's obsessive.
    • View Profile
    • OBsIV's Blog
Re: XIM 4 REPAIR
« Reply #3 on: 11:15 AM - 02/09/20 »
Was it on Friday afternoon? They may have been out. If you don't get a reply on Monday, please let me know.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline ManiacPath

  • Member
  • *
  • Posts: 10
    • View Profile
  • PSN ID: QBLITZJORDAN
Re: XIM 4 REPAIR
« Reply #4 on: 04:24 PM - 02/09/20 »
I got a reply today but they said they wonít receive an answer until Tuesday, hopefully it doesnít cost me to send it In and if it does hopefully itís not to much,