Hi,
I’ve used my apex for about 3 months now. Never had any type of big issue at all. Until today, I was in a game where my XIM randomly disconnected. When I unplugged it and plugged it back in. It didn’t detect my keyboard. I’ve never once had a power issue, so I doubt it’s that. I’ve also attempted to restart the XIM, have plugged the peripherals into the ports one by one. But still, no change. My keyboard is just plugged in, receiving power. But not showing up within the app. I originally thought maybe the keyboard connector is broken, but I plugged it into the PS4 and the lights turned on just fine, it was still recognised by the console. By my XIM however, it does not work at all. My controller is charged to a full 3 bars. The keyboard also has two connectors, one for the keyboard itself and god knows what the other is for. It’s never been used before so.
Mouse is a Corsair harpoon
Keyboard is a Corsair K70