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[ACTIVE] Problem with xim Apex  (Read 183 times)

Offline jujupaster

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[ACTIVE] Problem with xim Apex
« on: 04:52 AM - 09/05/19 »
Hi all,
I have a problem when the gamepad is connected to the xim. It does not work diagonally in the lower left corner. If I disconnect it from the xim it works perfectly.
When I use the xim the gamepad does not work in that direction but the keyboard works.
I use the xbox one x with the latest firmware
I attach an image to understand the direction that does not work


https://mega.nz/#!lMISVK4Q!m3lCek5LhrlNTKBrufX7p4dvR_l_IzvrHPM_kmM6yRw

Thanks
« Last Edit: 09:14 AM - 09/05/19 by mist4fun »

Offline mist4fun

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Re: Problem with xim Apex
« Reply #1 on: 09:13 AM - 09/05/19 »
Which games is this? If you upload to an image sharing host I can take a look at your image if it's important. Imgur is a good option to use. Your keyboard should have the same behavior as the controller. If it doesn't then testing other cables and isolating the controller would be a good start. Try using the controller directly with APEX to see if the hub or peripherals may be conflicting.
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
XIM APEX Quick Start Guide   |   XIM Instructional Videos

Offline ceebs

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Re: [ACTIVE] Problem with xim Apex
« Reply #2 on: 09:35 AM - 09/05/19 »

Where's HL3?

XIM Apex, PS4 Pro, Crucial MX500 1TB, Allreli T9+, Swiftpoint Z, Gigabyte Aorus, Audio Technica AD700, SB X7, LG 27UD58.

MSI Z97i Gaming AC, Intel Core i5 [email protected], Corsair H100i, EVGA GTX780, 16gb G-Skill [email protected], XFX ProSeries 750w, 3xAerocool Dead Silence, Cooltek W1, 3xSamsung Evo 500 SSD, WD 1TB HDD, Silverstone SST slot-load DVD, KustomPC braided cables. And if you've read this far, you too are a genuine geek, my friend![/s]

Offline jujupaster

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Re: [ACTIVE] Problem with xim Apex
« Reply #3 on: 11:57 AM - 09/06/19 »
I tried changing the cables, isolating the mouse and keyboard but the problem remains

Offline mist4fun

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Re: [ACTIVE] Problem with xim Apex
« Reply #4 on: 04:50 PM - 09/06/19 »
Which game is this?
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
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Offline jujupaster

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Re: [ACTIVE] Problem with xim Apex
« Reply #5 on: 08:43 AM - 09/07/19 »
Not only on the game, but also on the internet explorer browser

Offline mist4fun

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Re: [ACTIVE] Problem with xim Apex
« Reply #6 on: 08:57 AM - 09/09/19 »
Could you update to this version and let us know if it helps? This changes how the left analog stick works and may help here. It will be necessary to update both the firmware and Manager to this version.

Firmware: http://cloud.xim.tech/Release/XIMAPEXFlash-20190719-PC.exe
Android Manager: http://cloud.xim.tech/Release/XIMAPEXManager-20190719-Android-64.apk
iOS Manager: App Store
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
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Offline jujupaster

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Re: [ACTIVE] Problem with xim Apex
« Reply #7 on: 07:49 AM - 09/10/19 »

I have this version  20190819
To switch to this older version do I need to reset?

Offline mist4fun

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Re: [ACTIVE] Problem with xim Apex
« Reply #8 on: 09:20 AM - 09/10/19 »
No, this would be in the beta too. Is this a new issue or has it always happened with this controller and APEX?

If you're using Android, could you check if this happens with the build before the left analog stick changes were made? Here's it's info:

Firmware: http://cloud.xim.tech/Release/XIMAPEXFlash-20180501-PC.exe
Manager: in App store
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
XIM APEX Quick Start Guide   |   XIM Instructional Videos

Offline jujupaster

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Re: [ACTIVE] Problem with xim Apex
« Reply #9 on: 11:13 AM - 09/10/19 »
I recently bought Xim and immediately upgraded to 20190819
now I put the 20190719 and the problem is the same
« Last Edit: 11:19 AM - 09/10/19 by jujupaster »

Offline jujupaster

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« Last Edit: 11:38 AM - 09/10/19 by jujupaster »

Offline jujupaster

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Re: [ACTIVE] Problem with xim Apex
« Reply #11 on: 11:34 AM - 09/10/19 »
I also tried this 20180501 but the problem is the same

Offline jujupaster

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Re: [ACTIVE] Problem with xim Apex
« Reply #12 on: 05:18 AM - 09/11/19 »
News?

Offline mist4fun

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Re: [ACTIVE] Problem with xim Apex
« Reply #13 on: 09:39 AM - 09/11/19 »
I'm sorry, this has never been reported. I'll need to forward your issue report. I can contact you when I know more.
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
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