XIM Community

[RESOLVED] Zim 4 shutting off after 5 or so minutes  (Read 79 times)

Offline neoxrid

  • Member
  • *
  • Posts: 2
    • View Profile
  • Gamertag: deamslayer09
i have used my zim 4 on xbox for over a year never had a issue. now that i am on ps4 it will shut off very quickly while in a game or even sitting idle. yes i have changed cables no way 4 different cables are bad. i also changed the cable from the zim to the controller. it goes from working just fine pulsing red(breathing) to off and my controller turns of right when the zim looses power. what can i do?
« Last Edit: 03:00 PM - 08/14/19 by OBsIV »

Offline OBsIV

  • Administrator
  • MVP
  • *
  • Posts: 36469
  • It's obsessive.
    • View Profile
    • OBsIV's Blog
Re: Zim 4 shutting off after 5 or so minutes
« Reply #1 on: 09:46 PM - 08/13/19 »
Welcome to the community. Are you seeing any different light sequences at all on your XIM when this happens? Do you see it flashing yellow?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline neoxrid

  • Member
  • *
  • Posts: 2
    • View Profile
  • Gamertag: deamslayer09
Re: [ACTIVE] Zim 4 shutting off after 5 or so minutes
« Reply #2 on: 02:54 PM - 08/14/19 »
After messing with it for about 2 hours i did another factory reset to the latest firmware and was getting it to stay on. it may have been the cable i was doing the factory reset with that is the only thing i changed from the first reset. thanks for your time.

Offline OBsIV

  • Administrator
  • MVP
  • *
  • Posts: 36469
  • It's obsessive.
    • View Profile
    • OBsIV's Blog
Re: [ACTIVE] Zim 4 shutting off after 5 or so minutes
« Reply #3 on: 02:59 PM - 08/14/19 »
Ok, thanks. If you have any problems in the future, please let us know.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.