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[ACTIVE] Xim Apex not working with mouse and keyboard  (Read 73 times)

Offline supremeramos

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Hi

My Xim Apex is working with controller but not mouse and keyboard
« Last Edit: 04:38 PM - 07/16/19 by mist4fun »

Offline supremeramos

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Re: Xim Apex not working with mouse and keyboard
« Reply #1 on: 02:45 PM - 07/16/19 »
When it is starting up I am not getting the 4 green lights.

Offline mist4fun

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Re: Xim Apex not working with mouse and keyboard
« Reply #2 on: 04:38 PM - 07/16/19 »
Welcome to the community. Do you have other data cables? If so testing other cables with the controller will usually solve this issue.
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
XIM APEX Quick Start Guide   |   XIM Instructional Videos

Offline supremeramos

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Re: [ACTIVE] Xim Apex not working with mouse and keyboard
« Reply #3 on: 07:08 PM - 07/16/19 »
I have tried several other cables without success.

Offline mist4fun

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Re: [ACTIVE] Xim Apex not working with mouse and keyboard
« Reply #4 on: 09:09 AM - 07/17/19 »
Let's try a console hard reset, this fixes a console wired controller recognition bug. Press and hold the power button on the front of the console for 15 seconds. Once off unplug the power cable to the console for 60 seconds. Reconnect the power cable and power on the console. Attach all peripherals to XIM then connect XIM to the console.

Note that removing the power cable while off has been reported as necessary by some users.

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If this doesn't help then we will need to check if the controller is capable of being used in wired mode next.
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
XIM APEX Quick Start Guide   |   XIM Instructional Videos