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[RESOLVED] Ps4 xim apex not connecting  (Read 203 times)

Offline mist4fun

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Re: [RESOLVED] Ps4 xim apex not connecting
« Reply #15 on: 09:45 AM - 07/16/19 »
I believe they would refer you to the manufacturer for RMA if you are beyond the return window. If you would like to have your APEX inspected for repair please use the link mentioned before.

the only time the xim works is if i plug the hub in first then i plug xim into the controller port on hub then i plug the controller into the xim. It will then blink green 4x. then blink yellow. It does show the ps4 controller as recognized in the manager.

It sounds like there is a contact issue with your APEX connector at minimum so this should be inspected.
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
XIM APEX Quick Start Guide   |   XIM Instructional Videos

Offline bbrooks

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Re: [RESOLVED] Ps4 xim apex not connecting
« Reply #16 on: 09:40 AM - 07/17/19 »
Why does this say resolved? It is not resolved

Offline mist4fun

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Re: [RESOLVED] Ps4 xim apex not connecting
« Reply #17 on: 01:21 PM - 07/17/19 »
We have determined there is an issue with your APEX and you had asked if I can point you in the right direction. I shared a link earlier that creates a ticket with our store where someone can further assist. Here's the link again:

https://store.xim.tech/crm.asp?action=add
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
XIM APEX Quick Start Guide   |   XIM Instructional Videos