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[Q/A] XIM is broken  (Read 92 times)

Offline Ccollins44

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[Q/A] XIM is broken
« on: 09:38 PM - 02/10/19 »

My name is Cody and I am new to the XIM community.  I just recently got an Apex a little over a month ago and I currently have a major issue with it.  My brother seems to have yanked on one of my devices plugged into the USB hub and it bent my Apex in a way that it snapped the USB off in the Xbox.  Is there a way for me to get a replacement through a warranty or other means? 


« Last Edit: 09:42 AM - 02/11/19 by mist4fun »

Online mist4fun

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Re: XIM is broken
« Reply #1 on: 09:42 AM - 02/11/19 »
Welcome to the community and I'm sorry to hear about that. To request a replacement please open a ticket in our store using the link below.

Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
XIM APEX Quick Start Guide   |   XIM Instructional Videos