My XIM4 isn’t working please help!!!!

[bucketgamez23]

So, I’ve fully updated Firmware.
I have downloaded the App and it detects everything correctly on the app it even lets me change button lay outs. But once I try to connect and play games it doesn’t even connect the controller. The mnk doesn’t work at all, but it is fully comparable please help I really want to try this out!!

[OBsIV]

Welcome to the community. Do you see your controller icon at the top of Manager? If you press buttons on your controller, do you see those buttons presses showing up in Manager? What console are you on?

[bucketgamez23]

Thanks for response! I’m on PS4, on the manager I see buttons from my mouse and keyboard but no go on the PS4 controller. I even changed my settings to usb my controller is fully charged as well.

[OBsIV]

Do you see the PS controller icon at the top?

[bucketgamez23]

Yes I do, now when I hit buttons on my PlayStation controller  it pops up on my xim manager app. On my monitor it still shows no device connected, even if I try to manually hit the ps button while connected to the XIM4 nothing works. I feel exhausted lol I’ve been up hours trying to figure this out. I would try just trying to sell this cim4 and get the apex but I’m concerned that wouldn’t work properly either I have no idea what to do...

Thanks for response man

[OBsIV]

Did you already try switching the cable between your XIM4 and console?

[bucketgamez23]

Wow suddenly it worked for 10 minutes then same problem, not connecting to ps4. Maybe there is hope!? I did switch cables already

[alliso]

is your controller fully charged?

[mist4fun]

It's only working for ten minutes at a time? If so this is a known issue and we should verify which firmware version you installed. Could you share your firmware version number found in menu-about?

[bucketgamez23]

Sorry for such a delayed response, I’m new to forums and I rarely comment on things or communicate through here. Everything is working perfectly now, after a few days and numerous try’s somehow I got the good ole XIM4 to work properly, the only issue I have is my headset that’s not Bluetooth did not work with the XIM 4, so I had to buy another headset that’s Bluetooth and Whala sound..


Thanks to everyone that helped me get the XIM4 going.