Yes I was, I currently have the turtle beach elite pro w the TAC but it’s starting to fall apart. I’m now looking at other options. I don’t know how you have yours wired up but if it goes just straight to your controller it sounds like that could be the issue of your volume problem. I like the artics pro just not the price tag. And im also looking at the Corsair hs60 along with some kind of dac/amp. But that’s were it gets crazy, finding a amp that will decode Dolby if usually 150+. I was looking at the creative labs sound blasterX g6. Seems like the best option for a dac but I just can’t see myself spending that much money on a setup that will be obsolete in a couple years.