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[RESOLVED] XIM APEX problem  (Read 100 times)

Offline ORI0749

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[RESOLVED] XIM APEX problem
« on: 02:27 PM - 12/17/18 »
 just upgraded to PS4 Pro and for some reason i can't use the mouse and keyboard.
on the slim they worked fine. but now i can't make them work.

I Tried to restart PS4 or Restart XIM APEX and disconnect the M/K before and after restart. nothing helped

Tried the change Usb port, didn't helped. and when i'm moving the mouse i'm seeing purple lights on the Apex
and every some sec it shows me that even without moving anything.

The Pro control appears to work differently than the SLIM.
In SLIM when I disconnected the CABLE the controller was disconnected too. Now he continues to work. the reason i think is that in the SLIM there were two modes of use, 1. controller connected via cable, and 2. controller connected wireless  . But now it's always wireless and uses the cable just to charge. So that's probably why it's causing a problem
« Last Edit: 02:58 PM - 12/17/18 by mist4fun »

Offline mist4fun

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Re: XIM APEX problem
« Reply #1 on: 02:53 PM - 12/17/18 »
Is the console communication method set to USB instead of bluetooth? This is required if the controller supports it.

Settings > Devices > Controllers > Communication Method

Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
XIM APEX Quick Start Guide   |   XIM Instructional Videos

Offline ORI0749

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Re: [ACTIVE] XIM APEX problem
« Reply #2 on: 02:55 PM - 12/17/18 »
Ok thank you. i forgot about that because it was so long since i got my Apex

Offline mist4fun

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Re: [ACTIVE] XIM APEX problem
« Reply #3 on: 02:58 PM - 12/17/18 »
Of course, I'm glad it helped.
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
XIM APEX Quick Start Guide   |   XIM Instructional Videos