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[ACTIVE] Canít get my mouse and keyboard to work with xim4  (Read 1359 times)

Offline Mdagobert8

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Iíve done the set up and the light on the xim 4 is red but my ps4 remote is still in control and my mouse(m65 pro) and keyboard(strafe RGB mk.2) arenít working TO CONTROL THE PS4. On my iOS phone I seen the configuration screen and it shows my mouse,keyboard, console and remote but still having issues. How do I get my keyboard and mouse to control my ps4 with the xim4?
« Last Edit: 11:10 PM - 11/30/18 by OBsIV »

Offline OBsIV

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Re: Canít get my mouse and keyboard to work with xim4
« Reply #1 on: 11:10 PM - 11/30/18 »
Welcome to the community. Are you using a second gen "slim" PS4 controller? If so, you'll need to set the communication method on your PS4 to wired.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline mist4fun

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Settings > Devices > Controllers > Communication Method

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XIM APEX Quick Start Guide   |   XIM Instructional Videos

Offline Mdagobert8

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Once I do that to the remote what steps do I take to get my Corsair mouse and keyboard to work instead of the controller

Offline Mdagobert8

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Just did as shown now my keyboard is not showing up on my xim4 and both mouse and keyboard donít work still

Offline mist4fun

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Have we checked if your firmware is up to date? Here is a link to the latest firmware, this is a manual update that requires a PC or Mac. If you feel that your XIM4 is up to date please share the firmware version number found in menu-about.

You can find the latest XIM4 firmware below. Please read the instructions on the download page.

http://community.xim.tech/index.php?topic=49093.0

-

Are you seeing 4 green lights from XIM during startup? This indicates controller authentication.

If you have these 4 green lights then your mouse and keyboard should work using the port order below when a config has been added to XIM Manager.

port 1: mouse
port 2: keyboard
port 3: controller

Your keyboard may take more steps to get working. Does your mouse work in game when XIM is started with this port order?
« Last Edit: 06:34 PM - 12/01/18 by mist4fun »
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Offline Mdagobert8

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I have firmware  20171004 install on my xim4 so that isnít the issue..

Offline Mdagobert8

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Am I able to use a regular tv with the xim4 or do I need a gaming monitor

Offline Mdagobert8

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Ok so my xim4 is updated and all my connections are correct.now what are the proper start up / set up steps if I start new

Offline Mdagobert8

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Do I plug  everything in except the xim4 that goes to the ps4 and turn on the ps4 manually (not by the remote) and once it is up plug in the xim4 to ps4? Then what or ?

Offline mist4fun

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Re: [ACTIVE] Canít get my mouse and keyboard to work with xim4
« Reply #10 on: 09:18 AM - 12/02/18 »
Am I able to use a regular tv with the xim4 or do I need a gaming monitor

Yes, you could use a TV but try to enable game mode and disable other image or sound enhancements as these can introduce input lag. Also note that even with game mode enabled your input lag is usually higher on a large screen versus a gaming monitor. This can be ok using some displays but it's something to keep in mind if things feel delayed.

With everything attached to XIM using the preferred port order connect XIM to the console and watch the startup lights. Verify you see 4x green lights during startup then proceed to create a config using Manager before playing a game. I recommend going through the instructional videos, they go over setup and use. Scroll below APEX for XIM4 videos.

http://xim.tech/instructional
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
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Offline Mdagobert8

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Re: [ACTIVE] Canít get my mouse and keyboard to work with xim4
« Reply #11 on: 09:21 AM - 12/02/18 »
I donít see the four green what does that mean

Offline mist4fun

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Re: [ACTIVE] Canít get my mouse and keyboard to work with xim4
« Reply #12 on: 09:26 AM - 12/02/18 »
The four green lights indicate the controller has authenticated, it's what we were working toward yesterday. Without the controller authenticating your mouse and keyboard will not work on the console.

To troubleshoot please run this test.

Disconnect XIM4
Disconnect mouse and keyboard
Verify controller is attached to port 3
Attach XIM4 to console
Watch startup light sequence

Do you now see 4 green lights during startup? For reference the startup light sequence should look similar to this:

red, green, blue
red
green, green, green, green
red
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Offline Mdagobert8

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Re: [ACTIVE] Canít get my mouse and keyboard to work with xim4
« Reply #13 on: 09:42 AM - 12/02/18 »
Is there a way to video chat or post a video of what my system is doing

Offline mist4fun

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Re: [ACTIVE] Canít get my mouse and keyboard to work with xim4
« Reply #14 on: 09:44 AM - 12/02/18 »
Sorry, there is not. Support is offered here on the forum. Could you please run the test and describe the results?
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
XIM APEX Quick Start Guide   |   XIM Instructional Videos


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