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[ACTIVE] My keyboard is not working  (Read 260 times)

Offline Latifa

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[ACTIVE] My keyboard is not working
« on: 05:08 PM - 11/15/18 »
I had this problem today when iwas playing my ps4 just lagged and then I pressed Ďsecí=home button..3 times then my keyboard wasnít  responding I unplugged xim apex and plugged it again my keyboard is not even working  I tried to plug it into my pc it worked there .. i need a solution
. keyboard: razer chroma v2 tournament edition
. Mouse: Logitech g pro
« Last Edit: 05:18 PM - 11/15/18 by mist4fun »

Offline mist4fun

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Re: My keyboard is not working
« Reply #1 on: 05:17 PM - 11/15/18 »
Welcome to the community. What is sec and can you share why you pressed it three times?

In the meantime please try disconnecting XIM then reconnecting with the mouse and keyboard cables reversed at XIM.
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
XIM APEX Quick Start Guide   |   XIM Instructional Videos

Offline Latifa

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Re: [ACTIVE] My keyboard is not working
« Reply #2 on: 06:43 PM - 11/15/18 »
Cos i was in home screen I wanted to go back to the game so I pressed it one time it didnít respond then I pressed it two more times rapidly still no respond... and I tried to plug the mouse and keyboard reverse mouse worked.. keyboard went on ,off,on again then off till now for hours

Offline Latifa

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Keyboard not connecting
« Reply #3 on: 07:34 PM - 11/15/18 »
I had a problem with my keyboard itís not working like Iím not plugging it with my xim apex even though itís plugged I tried it with another ps4 doesnít work tried to reverse   the mouse and keyboard still doesnít work although it was working with me right before the problem happened

Note: the keyboard works with my pc but not with the xim AND ( keyboard not just not responding itís not even lighting at all)
Keyboard:razer chroma v2 tournament edition
Mouse:g pro Logitech

Offline mist4fun

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Re: [ACTIVE] My keyboard is not working
« Reply #4 on: 09:51 AM - 11/16/18 »
Thanks for clarifying. Let's verify the hub is functioning correctly. Please connect only the three port hub to a PC then test the keyboard in each port of the hub.
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
XIM APEX Quick Start Guide   |   XIM Instructional Videos

Offline Latifa

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Re: [ACTIVE] My keyboard is not working
« Reply #5 on: 12:59 PM - 11/16/18 »
I tried to connect the three port hub to pc and tried the keyboard with every port doesnít work with any but the keyboard work when I plug it directly into the pc

Offline Latifa

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Re: [ACTIVE] My keyboard is not working
« Reply #6 on: 01:07 PM - 11/16/18 »
I forgot to say that the mouse work with every port


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