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[ACTIVE] Mouse and Keyboard on Xim will not work  (Read 304 times)

Offline smc1754

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I just received my Xim apex yesterday and it was working just fine, but today when I try to use it, my Xbox One controller works but the keyboard and mouse will not. And when my keyboard and mouse are working, my controller doesnít. Iíve tried everything I can think of including factory resetting my Xim and I am still making no progress. Please help
« Last Edit: 07:27 AM - 06/24/18 by mist4fun »

Offline mist4fun

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Re: Mouse and Keyboard on Xim will not work
« Reply #1 on: 07:27 AM - 06/24/18 »
Welcome to the community. Could you please share your setup so we can learn more about the issue?

mouse:
keyboard:
extras: third party hub, switch, extended cables, titan, cronus?

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The next time it's not working please check whether you see a console/controller icon at the top of Manager. In the meantime, let's try a hard reset, it can sometimes fix this issue. Press and hold the power button on the front of the console for 15 seconds. Once off unplug the power cable to the console for 60 seconds. Reconnect the power cable and power on the console. Attach all peripherals to XIM then connect XIM to the console.

Note that removing the power cable while off has been reported as necessary by some users.
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