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need help cant update  (Read 292 times)

Offline mr-key

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need help cant update
« on: 05:57 AM - 04/17/18 »
hi there i could do with some help, i plug my apex into my pc, go to downloads and click the latest firmware and it just downloads to my pc, so i run it and the window comes up, then i click update and it doesn't do anything says its not responding. can someone help please?? thanks 

Offline Sweet_EviL

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Re: need help cant update
« Reply #1 on: 08:14 AM - 04/17/18 »
Flash Upgrade Instructions:
1. Hold down the button on your XIM APEX
2. Plug your XIM APEX into your computer while continuing to hold the button
3. Wait for your XIM APEX's light to display blue and then release the button

4. Download and run the XIMAPEXFlash tool
5. Select Update Firmware
6. Disconnect your XIM APEX from your computer after the tool completes

Online mist4fun

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Re: need help cant update
« Reply #2 on: 08:27 AM - 04/17/18 »
Thanks, please let us know if those instructions help. There is also an instructional video that covers this:

Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
XIM APEX Quick Start Guide   |   XIM Instructional Videos