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[Q/A] Astro A40 TR w/ mixamp not mic not working connected to powered USB Hub  (Read 92 times)

Offline isidrojose

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My astro a40 TR+mixamp TR is not properly working if it is connected to a usb powered hub then connected to APEX. Before it is working perfectly on xim4.. I can hear from my headphones but the mic is not working.. is there any fix to these problem?
« Last Edit: 08:02 AM - 04/16/18 by mist4fun »
PS4
BENQ RL2755HM
XIM APEX : 500 HZ
SteelSeries Rival 600 : 4000 DPI on 500 HZ
Razer Tartarus Chroma V2
SteelSeries QCK Prism
Astro A40 TR + MixAmp TR (modkit)

Offline mist4fun

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If you're playing on PS4 and this setup uses USB with the console you may find that the mic doesn't work. This is because the USB communication method in console settings will only detect two audio devices and APEX counts as one along with the controller. Go to your audio input/output settings then verify this is set correctly. If so you will need to find a setup that only connects to the controller, maybe this is possible using your current audio equipment.
Have a problem with your XIM4? Find a solution in the XIM4 Support FAQ
XIM4 User Manual   |   XIM Instructional Videos

Offline isidrojose

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If you're playing on PS4 and this setup uses USB with the console you may find that the mic doesn't work. This is because the USB communication method in console settings will only detect two audio devices and APEX counts as one along with the controller. Go to your audio input/output settings then verify this is set correctly. If so you will need to find a setup that only connects to the controller, maybe this is possible using your current audio equipment.
Is it possible i put the apex to my powered Usb hub just like what I did to my xim4?
PS4
BENQ RL2755HM
XIM APEX : 500 HZ
SteelSeries Rival 600 : 4000 DPI on 500 HZ
Razer Tartarus Chroma V2
SteelSeries QCK Prism
Astro A40 TR + MixAmp TR (modkit)

Offline mist4fun

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Sorry, I don't know the answer to that.
Have a problem with your XIM4? Find a solution in the XIM4 Support FAQ
XIM4 User Manual   |   XIM Instructional Videos

Offline isidrojose

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Sorry, I don't know the answer to that.
Problem solved. Thank you guys..
PS4
BENQ RL2755HM
XIM APEX : 500 HZ
SteelSeries Rival 600 : 4000 DPI on 500 HZ
Razer Tartarus Chroma V2
SteelSeries QCK Prism
Astro A40 TR + MixAmp TR (modkit)