Hello friends,
To dump the firmware is not difficult. Description of the process is on the manufacturer's website:
HOW TO PERFORM A HARD‑RESET ON A KEYBOARD.
Many issues on our keyboards can be corrected by manually reinstalling the firmware. This should be valid on any of our RGB keyboards, or the Lux and Strafe static lighting keyboards. In order to obtain the file required, we will need you to create a ticket and request the file. We would suggest attaching a photo of the sticker on the bottom of the keyboard so that we can verify the model beforehand. It's possible we may request it before sending anything, so it's better to attach it when you make the ticket.
Please follow the directions below:
Unplug your keyboard from the computer.
Locate the small pinhole underneath your keyboard. For some, this will be located near the polling rate switch by the cable. On others, it will be located underneath on the tilt legs on the bottom of the keyboard.
Using a small paperclip or push-pin, press down on the button inside the pinhole.
Plug your mouse back into the computer, while holding down the pinhole button.
Once it is plugged back in, your computer should recognize a drive called CRP_Disabled. Please open this.
Download the firmware file from the ticket. If it is compressed into a .RAR file, please extract this file to an easily found location on the computer.
Delete the file FIRMWARE.BIN from the CRP_DISABLED drive, and then place the file with ISP in it’s name to the CRP_Disabled drive.
Once you have performed the steps above, please unplug your keyboard and then plug it back in. The device will then return to normal. Please test to see if the issue reappears. If it does, please inform us on the ticket for further troubleshooting.
