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Question about the G403 and sensor cleaning  (Read 1318 times)

Offline 73RM1N70R

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Question about the G403 and sensor cleaning
« on: 05:47 AM - 02/27/18 »
Hi all! I noticed like 2 hairs on the sensor and Im a very self conscious and quite the perfectionist so I turned  to google and found the sensor cleaning method with the q tip and alcohol..  so I dipped it and squeezed it a bit on a clean towel in order to get rid of any excessive drippings.. and then rubbed it gently against all of the inside of the sensor hole back and forth.

BUT I DIDNT DRY IT OUT WITH THE 2ND DRY END OF THE Q TIP AND JUST WAITED A MIN BEFORE TURNING ON THE PC AND USING THE MOUSE.

After like 7 mons of browsing the led turned off and the sensor stopped responding till after I restarted the pc.

Afterwards i had no issues..
DID I JUST DAMAGE MY NEW G403? Does anybody know of a better sensor cleaning methods?

Offline Od1n

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Re: Question about the G403 and sensor cleaning
« Reply #1 on: 06:01 AM - 02/27/18 »
i dont think that alcohol can damage the sensor or the plastic element that sits in front of it
hard plastic is usually alcohol resistant while on soft plastic the alcohol will drain the softener out of it and the plastic becomes brittle
so the plastic protection that sits in front of the sensor should be fine

if the mouse is still under warranty then try to get a new one!
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Offline 73RM1N70R

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Re: Question about the G403 and sensor cleaning
« Reply #2 on: 09:03 AM - 02/27/18 »
i dont think that alcohol can damage the sensor or the plastic element that sits in front of it
hard plastic is usually alcohol resistant while on soft plastic the alcohol will drain the softener out of it and the plastic becomes brittle
so the plastic protection that sits in front of the sensor should be fine

if the mouse is still under warranty then try to get a new one!


even it it happened only once? should I open a ticket @ logitech?

Offline Od1n

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Re: Question about the G403 and sensor cleaning
« Reply #3 on: 10:53 AM - 02/27/18 »
yes definitely do that! :)
i highly doubt your cleaning did any damage to the mouse
PS5 & X1 | C: MS | XIM Apex & Nexus | FW: the latest ofc! :) | Mon: BenQ XL2420Z | Pad: Zowie G-SR | KB: Ducky DK1008L Cherry Red O-Rings| A: AKG K701 Creative X7 Antlion Modmic | M: Glorious Model O | D: 1800 | P: 1000hz | BF4 4 HIP: 35 ADS: 20

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Offline AMG

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Re: Question about the G403 and sensor cleaning
« Reply #4 on: 11:00 AM - 02/27/18 »
Yeah don't worry that's perfectly normal.

Actually isopropyl alcohol is our go to cleaning chips, even ethilic is OK.

Next time I will say, just spray the lens periodically with a compress air duster that's good enough and easy.

Offline 73RM1N70R

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Re: Question about the G403 and sensor cleaning
« Reply #5 on: 11:04 AM - 02/27/18 »
yeah I tried blowing inside a bit, but saw it didnt make the hairs to even move, and after using the dipped qtip, and then someone on Overclockers.net pointed out that I SHOULDN'T AT ALL USE ALCOHOL, and that I better use a "blowbag" (even though I dont know what that is)

I just opened a ticket, in addition, there's some shell deformation and the left mouse button sits assymetrically to the side and middle of the shell....
I applied the receit and everything, waiting for a response now..

Offline 73RM1N70R

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Re: Question about the G403 and sensor cleaning
« Reply #6 on: 11:35 AM - 02/27/18 »
so even though I didn't dry the alcohol out it didn't damage the sensor? 100% ?

Offline AMG

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Re: Question about the G403 and sensor cleaning
« Reply #7 on: 03:30 PM - 02/27/18 »
No, it won't evaporates... well, have it your way man.

Offline 73RM1N70R

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Re: Question about the G403 and sensor cleaning
« Reply #8 on: 05:03 PM - 02/27/18 »
No, it won't evaporates... well, have it your way man.
I didnt quite understand ur sentence

Offline antithesis

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Re: Question about the G403 and sensor cleaning
« Reply #9 on: 09:17 PM - 02/27/18 »
Get rid of the source of the hair, problem solved.

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Offline 73RM1N70R

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Re: Question about the G403 and sensor cleaning
« Reply #10 on: 02:47 AM - 02/28/18 »
no source, I just noticed like a thin white fabric thread.

Offline ceebs

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Re: Question about the G403 and sensor cleaning
« Reply #11 on: 03:07 AM - 02/28/18 »
To paraphrase antithesis: shave your head and body, sell the dog and bury the cat.

Job done.

Where's HL3?

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Offline 73RM1N70R

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Re: Question about the G403 and sensor cleaning
« Reply #12 on: 06:23 AM - 02/28/18 »
its not funny at all.. I actually spent a 100$ on this mouse (yeah its pretty pricy over here)

Offline ceebs

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Re: Question about the G403 and sensor cleaning
« Reply #13 on: 09:37 AM - 02/28/18 »
its not funny at all.. I actually spent a 100$ on this mouse (yeah its pretty pricy over here)

and then rubbed it gently against all of the inside of the sensor hole back and forth

It was a bit funny... :)

Where's HL3?

XIM Apex, PS4 Pro + Crucial MX500 1TB, Xbox Series X, Allreli T9+, Swiftpoint Z, Aorus AMP500, AKG K702, Creative Sound Blaster X7, iFi Zen DAC v2, iFi Zen CAN, Eve Spectrum 4K 144Hz.

LIAN LI A4 H2O, ASRock Z690M-ITX/ax, Intel Core i5 12400, EK-AIO Basic 240, Crucial 32GB DDR4-3200, Samsung 980 Pro Gen4 2TB, Crucial MX500 1TB, KFA2 RTX 3080 SG, Cooler Master V850 SFX Gold and if you've read this far, you too are a genuine geek, my friend!

Offline 73RM1N70R

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Re: Question about the G403 and sensor cleaning
« Reply #14 on: 10:20 AM - 02/28/18 »
its not funny at all.. I actually spent a 100$ on this mouse (yeah its pretty pricy over here)

and then rubbed it gently against all of the inside of the sensor hole back and forth

It was a bit funny... :)

yeah well...Im stressed over here x)