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[ACTIVE] Xim4 wired to console USB problem  (Read 380 times)

Offline FopaUK

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[ACTIVE] Xim4 wired to console USB problem
« on: 10:02 AM - 02/14/18 »
I have started to get issues with the cable which connects from the Xim to the PS Pro, it's a little loose and now lose's power.  It takes quite a few attempts to get it powered up and if it is moved slightly it loses power. 

Is this a problem with the device or the cable.  I tried an Anker Powerline Micro USB to try and diagnose the problem, but it would not even power up at all?

I am hoping it will hold out, until i can get an Apex.
« Last Edit: 02:35 PM - 02/28/18 by mist4fun »

Online OBsIV

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Re: Xim4 wired to console USB problem
« Reply #1 on: 12:36 PM - 02/14/18 »
Sorry to hear you are having issues. When you wiggle the connection of the cable between the cable and your device's C port does it cut in and out?
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Offline FopaUK

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Re: Xim4 wired to console USB problem
« Reply #2 on: 11:48 AM - 02/17/18 »
Yes it does, once i find a good spot i dare not move it.

Offline havoxxx

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Re: Xim4 wired to console USB problem
« Reply #3 on: 01:03 PM - 02/19/18 »
Yes it does, once i find a good spot i dare not move it.
wedge something between the port in to the xim4 and the controller wire hooked into the back for a stable connection. Or change the cable. Make sure to buy a cable that its not a charging wire but also a data wire.
« Last Edit: 01:11 PM - 02/19/18 by havoxxx »

Offline mist4fun

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Re: Xim4 wired to console USB problem
« Reply #4 on: 01:50 PM - 02/19/18 »
Unfortunately if this is the case it may need to be repaired do you recall when and where you purchased it?
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Offline havoxxx

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Re: Xim4 wired to console USB problem
« Reply #5 on: 01:58 PM - 02/19/18 »
I forgot to add this in the post. Your Anker Powerline Micro USB is a charging cable is not a data transfer micro usb. Just a charging cable and the xim4 will not support it. Try to use a phones cable that comes with a samsung or lg. One that comes with a tablet. But when looking for a cable make sure it says that it can transfer data not just charge!

"PowerLine Micro USB

The incredibly fast and durable charging cable.
"

https://www.anker.com/products/variant/PowerLine-6ft-Micro-USB/A8133011?utm_source=google&utm_medium=cpc&utm_content=anker_google_pla_us_1_A8133011-20&utm_term=anker_google_pla_us_1_A8133011-20&gclid=Cj0KCQiAiKrUBRD6ARIsADS2OLnC7J8uEroAE8Qfw4nEpfUS7SpdJd8k5aefQnDCJ3PNITKXN-O_i5QaAk-iEALw_wcB



Try the cable that you plug you controller into the xim with. If that works your xim is not the problem.


« Last Edit: 04:43 PM - 02/19/18 by havoxxx »

Offline mist4fun

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Re: Xim4 wired to console USB problem
« Reply #6 on: 08:22 PM - 02/20/18 »
The powerline cable does transfer data according to the amazon product page and customer reviews. Strange that this isn't mentioned on Anker's site.

https://www.amazon.com/Anker-PowerLine-Micro-USB-6ft/dp/B012VZ7MUM/

Quote
Faster Charging: Thick gauge wiring and reduced cable resistance enable PowerLine to provide the speed possible charge via any USB charger, plus data transfer.
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Offline FopaUK

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Re: Xim4 wired to console USB problem
« Reply #7 on: 01:23 PM - 02/28/18 »
Apologies for the late reply, i am a teacher, so i am incredibly  busy during the week etc.  I bought the xim via your distributor, 18 months ago, maybe longer.  I have used Anker cables which i use successfully for Xim to PS4 controller.  However, when using them for Xim to PS4, they don't work at all,  i suspect it is the Xim itself which has a problem.  I am desperate for it to last until i can get my hands on Apex.

Offline mist4fun

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Re: Xim4 wired to console USB problem
« Reply #8 on: 02:35 PM - 02/28/18 »
Can you please answer these questions so we have a better idea of the issue?

1) Do you see a controller icon at the top of Manager's HUD screen?
2) Are you able to assign buttons to your mouse and keyboard or does it continue to say 'listening'?
3) Please share your firmware version number found in menu-about.
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Offline FopaUK

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Re: [ACTIVE] Xim4 wired to console USB problem
« Reply #9 on: 02:55 PM - 02/28/18 »
1. Yes
2. Yes
3. 4.00.20170121

Like i originally said, it loses power, it can take a lot of jiggling the wire around to get it to actually power up, and then during gaming if it is moved slightly it loses power, then i have to repeat the process of trying to get it back on.  I have established its not the cable, i suspect its the female Micro USB, which is now faulty.

Offline mist4fun

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Re: [ACTIVE] Xim4 wired to console USB problem
« Reply #10 on: 03:47 PM - 02/28/18 »
If moving the cable affects power then yes I agree it could be the port. Do you remember when and where you purchased?
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Offline FopaUK

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Re: [ACTIVE] Xim4 wired to console USB problem
« Reply #11 on: 11:05 AM - 03/02/18 »
 I bought the xim via your distributor, about 2 years ao

Offline mist4fun

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Re: [ACTIVE] Xim4 wired to console USB problem
« Reply #12 on: 11:08 AM - 03/02/18 »
Thanks for confirming, in this case please open a ticket using the store to ask about repair to your C port.

https://store.xim4.com/crm.asp?action=add
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Offline mist4fun

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Re: [ACTIVE] Xim4 wired to console USB problem
« Reply #13 on: 07:00 PM - 03/03/18 »
The shop has been opened early for forum members. This gives active members a chance to purchase before an announcement is made and also stresses our store. The store is opening once or twice a day, for updates you can follow the thread below by clicking the notify button on it's page. Or if you would like to wait the waiting list will be notified when APEX is officially launched. The waiting list can be joined on the shop page.

Store updates for active members to purchase:
http://community.xim.tech/index.php?topic=60637.0

Waiting list:
http://xim.tech/shop
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Offline FopaUK

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Re: [ACTIVE] Xim4 wired to console USB problem
« Reply #14 on: 11:59 AM - 03/06/18 »
Thanks for your responses, i managed to order an Apex today with delivery tomorrow.  Will be nice to get back to some un-interrupted gaming.  I will archive my Xim4 to that tech cave.