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Xim4 keeps disconnecting  (Read 404 times)

Offline Doggolicious

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Xim4 keeps disconnecting
« on: 08:17 AM - 12/24/17 »
Hello, firstly, to let you know, my mouse is Logitech G403 wireless and keyboard is logitech K270. Yes, i disabled controller vibration and all the LEDs.
But for some reason, my xim4 keeps disconnecting every 5-10 minutes of use. Please help.

Offline Doggolicious

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Re: Xim4 keeps disconnecting
« Reply #1 on: 08:30 AM - 12/24/17 »
Quick update : i updated the firmware and now quick purple lights show up

Offline OBsIV

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Re: Xim4 keeps disconnecting
« Reply #2 on: 09:18 AM - 12/24/17 »
Welcome to the community. You did the right thing by updating your firmware. Are you on a PS4 and are using a DS4 Slim? If so, you will need to set your PS4 USB communication settings as described here: http://xim.tech/latest
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline Doggolicious

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Re: Xim4 keeps disconnecting
« Reply #3 on: 09:25 AM - 12/24/17 »
Welcome to the community. You did the right thing by updating your firmware. Are you on a PS4 and are using a DS4 Slim? If so, you will need to set your PS4 USB communication settings as described here: http://xim.tech/latest
Thanks for the warm welcome, but no im using ps4 pro. After a couple minutes of tinkering i managed to make it working without disconnecting. Playing for 30 mins now. Will update and tell you if it disconnects again  :)

Offline OBsIV

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Re: Xim4 keeps disconnecting
« Reply #4 on: 12:31 PM - 12/24/17 »
PS4 Pro comes with a DS4 Slim. Did you switch the USB communication method?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.