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[Q/A] My xim 4 flashes red and yellow after starting up:  (Read 343 times)

Offline JustAName

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Hello,

I got myself a xim4, mainly for overwatch and it finally arrived today.
Now i have  got a problem: After the rainbow sequence the keyboard and mouse only light up for ~2sec and the. the xim flashes yellow and red for about 20sec and when i go to the app it says there are no devices connected except for the ps4.
Since i got it today, i have no idea why and how to fox it so i hope for fast help.
My keyboard is a corsair strafe rgb and mouse is a zowie ec2-a.

Thanks to anyone who helps me:)
« Last Edit: 09:14 AM - 09/12/17 by mist4fun »

Offline mist4fun

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Re: My xim 4 flashes red and yellow after starting up:
« Reply #1 on: 09:13 AM - 09/12/17 »
Welcome to the community. This is a power fault caused by your setup attempting to draw more power than is available. If you're on PS4 you can start by connecting the controller directly to the console until fully charged. If on X1 remove the controller battery. Next you can reduce your power load by either disabling LEDs on your mouse and keyboard, using low power peripherals, or adding a USB 2.0 powered hub between XIM4 and your mouse and keyboard to supply additional power to these devices..
Have a problem with your XIM4? Find a solution in the XIM4 Support FAQ
XIM4 User Manual   |   XIM Instructional Videos

Offline JustAName

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Re: [Q/A] My xim 4 flashes red and yellow after starting up:
« Reply #2 on: 09:32 AM - 09/12/17 »
First thanks for ur fast answer.
Im away for 2 hours right now so i cant try but controller is chargong meanwhile.
If thats not enough can u maybe give me a link of an usb2.0 hub because i dont really know what to buy if needed.

Thanks again, JustAName


Offline JustAName

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Re: [Q/A] My xim 4 flashes red and yellow after starting up:
« Reply #4 on: 11:48 AM - 09/12/17 »
Update:
I charged my controller and my mouse now gets recognized, but my controller and keyboard still dont show up in xim manager.
The mouse shows up bit doesnt work bit i guess that is, because the controller is not connected yet.
Thank u again for ur help.

Offline JustAName

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Re: [Q/A] My xim 4 flashes red and yellow after starting up:
« Reply #5 on: 12:06 PM - 09/12/17 »
Another update:
Controller didnt connect because of a @#$% usb cable, its working now and mouse has actual input in game now, but keyboard still doesnt get detected

Offline mist4fun

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Re: [Q/A] My xim 4 flashes red and yellow after starting up:
« Reply #6 on: 04:10 PM - 09/12/17 »
Try updating your XIM4 firmware using the build below. It improves hardware compatibility. A PC or Mac is required.

You can find the latest firmware below. Please read the instructions on the download page.

http://xim.tech/latest
Have a problem with your XIM4? Find a solution in the XIM4 Support FAQ
XIM4 User Manual   |   XIM Instructional Videos