Home
Help
Search
Login
Register
XIM Community
»
General Category
»
Technical Support
»
[ACTIVE] just got my xim4. purple(pink?), orange blue sequence???
« previous
next »
Print
Pages: [
1
]
[ACTIVE] just got my xim4. purple(pink?), orange blue sequence??? (Read 605 times)
seanbags
Member
Posts: 10
[ACTIVE] just got my xim4. purple(pink?), orange blue sequence???
«
on:
05:23 AM - 07/28/17 »
really disappointed. just got my xim4 all the way to Australia when i go to power it up all i can get is this sequence. i have updated it to the latest firmware. no difference
please help
«
Last Edit: 07:57 AM - 07/28/17 by OBsIV
»
Logged
OBsIV
Administrator
MVP
Posts: 44149
It's obsessive.
Re: just got my xim4. purple(pink?), orange blue sequence???
«
Reply #1 on:
07:56 AM - 07/28/17 »
Welcome to the community. I'm sorry to hear you are having an issue and thanks for letting us know the steps you took. Can you please tell us where you bought your XIM4?
Logged
Get the most out of your XIM NEXUS, read the
XIM NEXUS
Support FAQ.
seanbags
Member
Posts: 10
Re: [ACTIVE] just got my xim4. purple(pink?), orange blue sequence???
«
Reply #2 on:
02:58 PM - 07/28/17 »
http://www.ebay.com.au/itm/XIM4-Mouse-Keyboard-Adapter-Converter-for-PS3-PS4-XBox-360-XBox-Windows-/262917360561?hash=item3d37188bb1:g:n40AAOSwa~hZaOkZ
thats where i bought it
Logged
mist4fun
Global Moderator
MVP
Posts: 58828
Re: [ACTIVE] just got my xim4. purple(pink?), orange blue sequence???
«
Reply #3 on:
03:05 PM - 07/28/17 »
Unfortunately it looks like this can't be fixed remotely. We have a purple, yellow, blue light sequence for hardware failure. If you recently purchased it then I recommend returning it. If you purchase direct or from one our distributors you will receive a new, tested, and warrantied device. Here is a link to our shop page if you're interested.
http://xim.tech/shop
Logged
Have a problem with your XIM? Find a solution
NEXUS Support FAQ
|
APEX Support FAQ
|
XIM4 Support FAQ
|
Instructional Videos
seanbags
Member
Posts: 10
Re: [ACTIVE] just got my xim4. purple(pink?), orange blue sequence???
«
Reply #4 on:
03:22 PM - 07/28/17 »
why don't you post some information on light sequences, so people like me dont plug it into their xbox 20 times wondering why its not working. this is very expensive for something that seems to be riddled with issues
Logged
mist4fun
Global Moderator
MVP
Posts: 58828
Re: [ACTIVE] just got my xim4. purple(pink?), orange blue sequence???
«
Reply #5 on:
03:25 PM - 07/28/17 »
I don't have the answer to that question but I assume it's because this is an incredibly rare issue and each xim4 is tested before shipping out to customers. Your purchase was from a third party so there is no way to know what state your item will arrive in. I'm sorry for the inconvenience.
Logged
Have a problem with your XIM? Find a solution
NEXUS Support FAQ
|
APEX Support FAQ
|
XIM4 Support FAQ
|
Instructional Videos
Print
Pages: [
1
]
« previous
next »
XIM Community
»
General Category
»
Technical Support
»
[ACTIVE] just got my xim4. purple(pink?), orange blue sequence???