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Little Help here please  (Read 1387 times)

Offline hawk22g

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Little Help here please
« on: 09:11 PM - 07/23/16 »
I've been playing with xim4 for quite long now. I used same mouse and keyboard all the time. I stopped playing for good month and today my xim is not recognizing my keyboard its logitechk120. It is not showing on xim4 manager app as keyboard it is showing as that 4th icon on top which does not allow me use my keyboard.  I already factory reset my xim. I do not know what else to do or why is it not recognizing my keyboard. I am not great in all this stuff if anyone know what am I missing in this past month or so what I am doing wrong please let me know. Thanks!

Offline OBsIV

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Re: Little Help here please
« Reply #1 on: 09:42 PM - 07/23/16 »
That's odd that it was working before and now it's not. Can you please plug your keyboard in the port you use for your mouse?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline hawk22g

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Re: Little Help here please
« Reply #2 on: 09:50 PM - 07/23/16 »
I tried doing that aswell did not work, I mean I do not understand what could be the problem. I did not change anything other than not playing for about month

Offline OBsIV

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Re: Little Help here please
« Reply #3 on: 09:51 PM - 07/23/16 »
Does your keyboard work normally when plugged into a PC?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline hawk22g

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Re: Little Help here please
« Reply #4 on: 09:57 PM - 07/23/16 »
Yes it does work I was just using last night, but I will confirm in little bit aswell

Offline OBsIV

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Re: Little Help here please
« Reply #5 on: 10:01 PM - 07/23/16 »
I'm not sure why it would just stop reading it, but, you can also try using our latest Release Candidate firmware.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline hawk22g

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Re: Little Help here please
« Reply #6 on: 10:29 PM - 07/23/16 »
Ok i confirmed my keyboard is working and how do i use release candidate firware sorry if this is dumb question

Offline OBsIV

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Re: Little Help here please
« Reply #7 on: 10:46 PM - 07/23/16 »
Just download it from the forum and run the flash tool just like you do for any version of the firmware.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline hawk22g

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Re: Little Help here please
« Reply #8 on: 10:51 PM - 07/23/16 »
Like I said earlier I already tried factory reset it did not work and now I tried updating firmware it said your firware already up to date...

Offline hawk22g

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Re: Little Help here please
« Reply #9 on: 11:00 PM - 07/23/16 »
That is what it shows on my xim4 app first it says ps4 connected 2nd controller 3rd mouse 4th idk what it is but that is what keyboard is being recognized as, before it never showed controller pic there and it showed keyboard and 4th was empty slot

Offline OBsIV

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Re: Little Help here please
« Reply #10 on: 11:47 PM - 07/23/16 »
All 4 slots should show icons unless you are using a Bluetooth Sony Move Nav. Can you describe what you are seeing as the 4th icon now?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.


Offline OBsIV

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Re: Little Help here please
« Reply #12 on: 10:37 AM - 07/24/16 »
That's our keyboard icon. You said that you weren't seeing anything there before and it worked and now you see the correct icon and it doesn't work?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline hawk22g

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Re: Little Help here please
« Reply #13 on: 11:18 AM - 07/24/16 »
I dont think there was anything before im not 100% but right now it is not working i do not what is wrong

Offline mist4fun

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Re: Little Help here please
« Reply #14 on: 11:21 AM - 07/24/16 »
Like I said earlier I already tried factory reset it did not work and now I tried updating firmware it said your firware already up to date...

Did you update using the latest RC firmware? This would be version 20160703. Here is a link: http://xim4.com/community/index.php?topic=47845.0
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
XIM APEX Quick Start Guide   |   XIM Instructional Videos


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