I will definitely contact him. Thank you for the help.
One more thing I wanted to mention. When I was still using my PC, I would periodically need to unplug and plug back in the transfer cable to get things working. I really thought nothing of it. So i checked the status of the cable to see that it was working properly. One end seems good. I checked "events" on the other end. It says "Device USB\VID_050D&PID_258A\6&1389328b&0&3 could not be migrated"
Is this normal? Do I maybe have a bad cable?