XIM Community

Let us know if you see Purple Lights  (Read 18908 times)

Offline OBsIV

  • Administrator
  • MVP
  • *
  • Posts: 33547
  • It's obsessive.
    • View Profile
    • OBsIV's Blog
Let us know if you see Purple Lights
« on: 04:32 PM - 01/10/16 »
We've seen a couple of reports of flashing purple lights with 20160104 and 2 have responded so far that they are using a CM/T1.

20160104 will notify you if it is seeing "off" USB timing from the console. In one of the XIM4 traces we looked at (where a CM+ was in use), showed the "console" host (in this case, CM) jittered on average +/- 30us but was off by 2000us for a period of time. XIM4 recovers in these cases, but, this would cause purple lights that were reported. CM+ looked like it stabilized itself though, over time.

If you see flashing purple lights, and you are NOT using your XIM4 with a CM/T1, please reply to this thread.
« Last Edit: 02:43 PM - 01/23/16 by OBsIV »
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline Mnemonic

  • Member
  • *
  • Posts: 24
    • View Profile
  • PSN ID: Mnemoni80
Re: Let us know if you see Purple Lights on 20160104
« Reply #1 on: 11:41 PM - 01/10/16 »
Just want to clarify, does the purple light look like this?

 Happen to me but just blinking on & off once the keyboard n mouse button push together, but both of it still can use normal in games.
Playstation 4 : XIM4

Offline OBsIV

  • Administrator
  • MVP
  • *
  • Posts: 33547
  • It's obsessive.
    • View Profile
    • OBsIV's Blog
Re: Let us know if you see Purple Lights on 20160104
« Reply #2 on: 10:03 AM - 01/11/16 »
Sorry, I updated the original post. It needs to be flashing purple lights.

Are you using a CM or T1 with your XIM4?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline Mnemonic

  • Member
  • *
  • Posts: 24
    • View Profile
  • PSN ID: Mnemoni80
Re: Let us know if you see Purple Lights on 20160104
« Reply #3 on: 10:08 AM - 01/11/16 »
U mean my keyboard brand?

Logitech G105
Playstation 4 : XIM4

Offline OBsIV

  • Administrator
  • MVP
  • *
  • Posts: 33547
  • It's obsessive.
    • View Profile
    • OBsIV's Blog
Re: Let us know if you see Purple Lights on 20160104
« Reply #4 on: 10:21 AM - 01/11/16 »
No, sorry, a CronusMax or TitanOne connected between your XIM4 and console.

If not, can you grab a trace and send it to me. Instructions are here: http://cloud.xim4.com/Debug/XIM4TraceLog.pdf

Have the trace page open in Manager and after the purple flashes happens, copy it out and send it to: [email protected]
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline Mnemonic

  • Member
  • *
  • Posts: 24
    • View Profile
  • PSN ID: Mnemoni80
Re: Let us know if you see Purple Lights on 20160104
« Reply #5 on: 11:54 AM - 01/11/16 »
Ohh no.. nothing between my xim4 and console..

Ok i'll send the tracelog once it happen again
Playstation 4 : XIM4

Offline OBsIV

  • Administrator
  • MVP
  • *
  • Posts: 33547
  • It's obsessive.
    • View Profile
    • OBsIV's Blog
Re: Let us know if you see Purple Lights on 20160104
« Reply #6 on: 07:17 PM - 01/11/16 »
Thank you, this is an important one to us.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline SgtLopez321

  • Member
  • *
  • Posts: 27
    • View Profile
  • PSN ID: SgtLopez321
Re: Let us know if you see Purple Lights on 20160104
« Reply #7 on: 07:41 PM - 01/15/16 »
I just got home from work and the purple lights were flashing. I left at 1pm my time and left the system in rest mode. I got home now at 7:40 pm. My guess is that extended periods of use with no purpose (not playing games) the XIM shuts all functions off.

Offline ThePrutser

  • Member
  • *
  • Posts: 9
    • View Profile
  • PSN ID: ThePrutser
Re: Let us know if you see Purple Lights on 20160104
« Reply #8 on: 02:00 AM - 01/20/16 »
Hi,

Although I am a new user regarding the XIM4, I do have experience with other Console peripherals and configuring them. Must say the XIM4 is the most versatile and customizable of them all, just WOW.

That said, on topic:
I was trying out the XIM4 with the 20160104 Firmware and I got a lot of purple lights when configuring the device. Some mouse buttons would not even register, it would just give me purple lights and leave the button unassigned. Also during playing using the default config for the game, it gave me a lot of purple lights and some buttons would just not do anything.

Setup:
- PS3
- RAT9
- Flexiglow CyberSnipa
- Game: Uncharted 3

I had to revert back to fw XIM4Flash-20151120 to be able to configure and play.

Offline OBsIV

  • Administrator
  • MVP
  • *
  • Posts: 33547
  • It's obsessive.
    • View Profile
    • OBsIV's Blog
Re: Let us know if you see Purple Lights on 20160104
« Reply #9 on: 09:28 AM - 01/20/16 »
I just got home from work and the purple lights were flashing. I left at 1pm my time and left the system in rest mode. I got home now at 7:40 pm. My guess is that extended periods of use with no purpose (not playing games) the XIM shuts all functions off.

Which console are you on?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline OBsIV

  • Administrator
  • MVP
  • *
  • Posts: 33547
  • It's obsessive.
    • View Profile
    • OBsIV's Blog
Re: Let us know if you see Purple Lights on 20160104
« Reply #10 on: 09:31 AM - 01/20/16 »
Hi,

Although I am a new user regarding the XIM4, I do have experience with other Console peripherals and configuring them. Must say the XIM4 is the most versatile and customizable of them all, just WOW.

That said, on topic:
I was trying out the XIM4 with the 20160104 Firmware and I got a lot of purple lights when configuring the device. Some mouse buttons would not even register, it would just give me purple lights and leave the button unassigned. Also during playing using the default config for the game, it gave me a lot of purple lights and some buttons would just not do anything.

Setup:
- PS3
- RAT9
- Flexiglow CyberSnipa
- Game: Uncharted 3

I had to revert back to fw XIM4Flash-20151120 to be able to configure and play.

Welcome to the community. The purple lights is a PS3 issue. I will PM you a private build that we believe fixes the problem. If you can try it and let us know it would help a lot.

Concerning dropped input, 20160104 is identical to 20151120 so I'm surprised you wouldn't experience that on there.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline katsuru

  • Member
  • *
  • Posts: 77
    • View Profile
Re: Let us know if you see Purple Lights on 20160104
« Reply #11 on: 05:42 AM - 01/21/16 »
Been running the latest RC for almost a week now playing daily up to 8 Hours ( yeah yeah blame me for having holidays :D ) No purple lights so far on the ps4. Attached to my Xim is a G13 keypad and a G502 mouse, and ofc the controller. 

Offline Marvzdagreat

  • Member
  • *
  • Posts: 39
    • View Profile
Re: Let us know if you see Purple Lights on 20160104
« Reply #12 on: 12:00 PM - 01/21/16 »
No, sorry, a CronusMax or TitanOne connected between your XIM4 and console.

If not, can you grab a trace and send it to me. Instructions are here: http://cloud.xim4.com/Debug/XIM4TraceLog.pdf

Have the trace page open in Manager and after the purple flashes happens, copy it out and send it to: [email protected]

Hello, just recently updated to the latest firmware a couple days ago and now I'm getting the purple flash constantly, it was working fine with the previous version, I've never updated my XIM4 since I bought it, possible it had a 2015 firmware..

I am using a CronusMax+XIM4 combo. would that be an issue with compatibility?

Offline mist4fun

  • Global Moderator
  • MVP
  • *
  • Posts: 46021
    • View Profile
Re: Let us know if you see Purple Lights on 20160104
« Reply #13 on: 12:04 PM - 01/21/16 »
Yes, that is likely why you are receiving purple flashes. If you continue to have these flashes without using a CM or T1 then we would need to hear about that.
Have a problem with your XIM4? Find a solution in the XIM4 Support FAQ
XIM4 User Manual   |   XIM Instructional Videos

Offline OBsIV

  • Administrator
  • MVP
  • *
  • Posts: 33547
  • It's obsessive.
    • View Profile
    • OBsIV's Blog
Re: Let us know if you see Purple Lights on 20160104
« Reply #14 on: 12:05 PM - 01/21/16 »
Yes, CM/T1 cause timing problems with XIM4 with this latest firmware. T1 developer is aware of it and is fixing it.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.