SAMSUNG GALAXY S8 USERS:
If you are running an app called Bixby Button Remapper it will cause XIM4 Manager to crash on start up. The only fix is to install that app.IMPORTANT:
If you received XIM4 Manager for Android as an automatic update from the App Store or if you are installing it to use with a XIM4 you just purchased, your XIM4 may not have the correct firmware to use it.(If you prefer not to use this upgraded version of Manager at this time, you can revert back by installing previous versions located
here.)
Before you begin, please make sure you have our latest
XIM4 firmware (this requires a Windows PC to upgrade). Please follow the included instructions about how to upgrade your XIM4. You must also be running
Android 2.3.3 or above (
this firmware is required if you are running 5.0 (Lollipop) or above).
For extra details and instructions (including firmware upgrade steps), please see our
Release Notes.
As always, if you have any questions at all, please don't hesitate to ask on our Support Forum. We are ready to help.