Xim4 Not Working with PS4

[Pelejarn]

Now when I log into my PS4 the keyboard and mouse are not working.  The xim4 is flashing red.  When I try and use the controller the xim starts flashing yellow.  I have already flashed the firmware.  Not sure what else I can do. Please Help

[Pelejarn]

I thought support was for lifetime of the product.

[Pelejarn]

Just checking in

[Od1n]

Hey,

yellow flashes usually indicate a powerdraw issue, your whole setup draws too much power from the console usb port. The xim then stops working to prevent damage. You can solve this by
- turning of the LEDs of the backlight on your devices
- fully charge the controller by connecting it directly to the console (without the xim)
- use a usb hub with an external power supply

[Pelejarn]

I did that and the xim is now flashing red but still nothing is working. I am using the same devices that previously worked.  What else can I do?