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keyboard failed  (Read 1276 times)

Offline kraut

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keyboard failed
« on: 07:44 AM - 05/24/15 »
hello,

i am using the commander over a month without any given problem. (correct setup, belkin cable, etc all fine)
out of the sudden it starts crashing, getting the info "Failed arcquiring keyboard" and "geeting keyboard device state"
-it takes 10 to 15 minutes until the error happens, and than every minute if i dont restart the pc.
-if i dont touch mouse or keyboard and just play with controller its all fine
- the XIM4CommanderLog.txt reports six devices (g700s x3, roccat arvo x3)

i already reinstalled xim commander, turned off antivirus and windows defender, checked all cables, even connected mouse/ keyboard on other usb ports, smashed an old mouse in anger, recharged the missing 0,1% of the conrtroller, switched controller, find a good story for the smashed mouse my girlfriend asked about, checked forums, even uninstalled the new windos updates.

anyone knows some solution?

Offline OBsIV

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Re: keyboard failed
« Reply #1 on: 10:05 AM - 05/24/15 »
If you have another keyboard you can try, can you try it? It would help isolate the problem.
Get the most out of your XIM NEXUS, read the XIM NEXUS Support FAQ.

Offline kraut

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Re: keyboard failed
« Reply #2 on: 10:12 AM - 05/24/15 »
hi,

tried 2. keyboard, same problem.
tried no keyboard on pc, keyboard in xim. same problem.

now repairing old mouse for mouse check :)

Offline OBsIV

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Re: keyboard failed
« Reply #3 on: 10:13 AM - 05/24/15 »
You XIM4 isn't detecting these keyboards directly? When you are testing with keyboards connected directly into your XIM4, you aren't using Commander in that case, correct?
Get the most out of your XIM NEXUS, read the XIM NEXUS Support FAQ.

Offline kraut

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Re: keyboard failed
« Reply #4 on: 10:22 AM - 05/24/15 »
update:
must be a pc or windows 7 issue, conneceted via my laptop and its all ok, running for hours without any problem at all.

ist there any way to create a log file with the commander to see what causes the problem?
« Last Edit: 08:12 AM - 05/25/15 by kraut »

Offline joekitch

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Re: keyboard failed
« Reply #5 on: 06:45 PM - 06/09/15 »
i get that error whenever i connect or disconnect a usb device with the xim commander running, it crashes saying it fault acquiring keyboard