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[ACTIVE] Razer tartarus problems  (Read 1391 times)

Offline Jemstar0913

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[ACTIVE] Razer tartarus problems
« on: 11:38 PM - 03/21/15 »
please help I just bought a razer tartarus and Its disconnecting all the time... Ive rplaced my trtarus to tge compshop where I bought it..  and still it keeps me disconnecting all the time... this main site told that razer tartrus is compatible but it keeps my tartarus disconnect again and again so I need to plug one again and restart from the top and it keeps me disconnect to the game.. please help

Online OBsIV

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Re: [ACTIVE] Razer tartarus problems
« Reply #1 on: 10:30 AM - 03/22/15 »
Welcome to the community. Do you have disconnect problems with any of your other devices?
Get the most out of your XIM NEXUS, read the XIM NEXUS Support FAQ.

Offline Aiken_Drum

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Re: [ACTIVE] Razer tartarus problems
« Reply #2 on: 03:37 PM - 03/23/15 »
Also, what version of the firmware and manager are you using?  Both versions can be seen if you select ABOUT from the corner menu in XIM4 Manager.  We strongly recommend that everyone update both firmware and Manager to at least version 20141114, as that fixes numerous issues, including disconnects with certain devices.