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[ACTIVE] Can't get XIM 4 to connect to CSR8510 bt dongle  (Read 3427 times)

Offline Titan

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My computer fully recognizes XIM4 and is connected, but XIM 4 manager will not connect. It keeps telling me Paired xim 4 not found [6]
« Last Edit: 11:51 AM - 02/19/15 by OBsIV »

Offline OBsIV

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Re: Can't get XIM 4 to connect to CSR8510 bt dongle
« Reply #1 on: 11:51 AM - 02/19/15 »
Is this the only BT adapter you are using in your system?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline Titan

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Re: [ACTIVE] Can't get XIM 4 to connect to CSR8510 bt dongle
« Reply #2 on: 02:57 PM - 02/19/15 »
Yes. I read that other people have been able to get it to work. Ever since the new update I haven't been able to connect my XIM 4 to anything. My android phone would not connect even after I cleared cache to bluetooth data. Now I have paired my XIM 4 to my PC but the XIM 4 manager won't connect. What's most annoying is that the XIM 4 manager program only takes about a small amount of time everytime to tell me it can't connect.

Offline OBsIV

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Re: [ACTIVE] Can't get XIM 4 to connect to CSR8510 bt dongle
« Reply #3 on: 03:30 PM - 02/19/15 »
Do you have more than one Bluetooth adapter showing up in Device Manager?

Also, did you do a factory restore with the latest firmware on your XIM4? It sounds like some of the pairing link keys stored are bad (which would have been cleared on a restore).
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline Titan

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Re: [ACTIVE] Can't get XIM 4 to connect to CSR8510 bt dongle
« Reply #4 on: 05:23 PM - 02/19/15 »
Ok let me go over the process of what I'm doing. I just did a full factory reset on the XIM4 again. 

I click on add bluetooth device and find xim 4

i click next then it tells me
http://gyazo.com/ffc6041302a231cfb3dd6bbfea021fe4
so I go look at the bluetooth device
http://i.gyazo.com/95fc54579367ef9adae108dc40e60146.png
Yup it's there
So then I open up XIM4 Manager
http://i.gyazo.com/8bddcff197b9b81f83b6895ab05b9898.png

damnit...

however, open messing with my bluetooth manager, I found this:
http://i.gyazo.com/3609e84d9ea1bfbe3f626856b7448527.png
notice how it says: Not connected.

How do I connect it? If it's already paired then what else do I need to do?
I've never used bluetooth before on PC so pardon me if i'm doing something wrong.

Offline OBsIV

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Re: [ACTIVE] Can't get XIM 4 to connect to CSR8510 bt dongle
« Reply #5 on: 05:31 PM - 02/19/15 »
XIM4 is looking at the wrong Bluetooth device. How many Bluetooth adapters do you see in Device Manager?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline Titan

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Re: [ACTIVE] Can't get XIM 4 to connect to CSR8510 bt dongle
« Reply #6 on: 05:47 PM - 02/19/15 »
I have 1, and it is just this bluetooth device. However, I also have a wireless adapter that might be causing the issue. I'll experiment and get back to you when i'm done.

Offline OBsIV

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Re: [ACTIVE] Can't get XIM 4 to connect to CSR8510 bt dongle
« Reply #7 on: 07:06 PM - 02/19/15 »
It looks like you aren't using the stock Windows drivers either. I suggested uninstalling your Bluetooth device from Device Manager (choose to delete if you get the option). Then reboot and let Windows install its own drivers.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline Titan

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Re: [ACTIVE] Can't get XIM 4 to connect to CSR8510 bt dongle
« Reply #8 on: 12:00 AM - 02/20/15 »
Hey OBsiV, I still can't get it to work. I tried disabling other devices and I still could not get it to work :( Any suggestions? Is there any way I can pin point it to use the bluetooth device I have?

Offline Aiken_Drum

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Re: [ACTIVE] Can't get XIM 4 to connect to CSR8510 bt dongle
« Reply #9 on: 12:25 AM - 02/20/15 »
I hate to ask a dumb question, but are you certain the wireless adapter you also have isn't capable of bluetooth?  I wonder if the manager is selecting it because it's the first bluetooth-equipped device it sees.  Did you ever try pairing your XIM4 before you added the CSR dongle?

Offline Titan

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Re: [ACTIVE] Can't get XIM 4 to connect to CSR8510 bt dongle
« Reply #10 on: 12:47 AM - 02/20/15 »
http://www.amazon.com/gp/product/B008IFXQFU/ref=oh_aui_detailpage_o09_s00?ie=UTF8&psc=1
There is the wireless adapter I have, and no I don't think it supports bluetooth.

However, here is the bluetooth adapter I have
http://www.amazon.com/gp/product/B00HQCINKE/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

My problem is, when I start the XIM 4 manager it doesn't even seem like it's trying to connect, it just immediately tells me it paired xim4 not found. Which is really frustrating :(

Offline Titan

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Re: [ACTIVE] Can't get XIM 4 to connect to CSR8510 bt dongle
« Reply #11 on: 02:08 AM - 02/20/15 »
It looks like you aren't using the stock Windows drivers either. I suggested uninstalling your Bluetooth device from Device Manager (choose to delete if you get the option). Then reboot and let Windows install its own drivers.

My problem is, where do I get the stock windows drivers? I just uninstalled my bluetooth drivers but I don't know how to get the stock windows 7 bluetooth drivers...

Offline OBsIV

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Re: [ACTIVE] Can't get XIM 4 to connect to CSR8510 bt dongle
« Reply #12 on: 10:16 AM - 02/20/15 »
They should just install automatically -- they are already built in.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline Aiken_Drum

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Re: [ACTIVE] Can't get XIM 4 to connect to CSR8510 bt dongle
« Reply #13 on: 12:43 PM - 02/20/15 »
My problem is, where do I get the stock windows drivers? I just uninstalled my bluetooth drivers but I don't know how to get the stock windows 7 bluetooth drivers...

Were you offered a checkbox that said something like "Delete drivers after removing device?"  You want to check that box or else it'll just re-install the drivers we're trying to stop using.

Offline Titan

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Re: [ACTIVE] Can't get XIM 4 to connect to CSR8510 bt dongle
« Reply #14 on: 02:58 PM - 02/20/15 »
My problem is, where do I get the stock windows drivers? I just uninstalled my bluetooth drivers but I don't know how to get the stock windows 7 bluetooth drivers...

Were you offered a checkbox that said something like "Delete drivers after removing device?"  You want to check that box or else it'll just re-install the drivers we're trying to stop using.

The stock drivers that automatically install when i plug it in only give me this file called "Bluetooth file transfer" which has no use. I don't understand how I don't have the main bluetooth driver even though it recognizes it
http://gyazo.com/8908b28179786128afb924bb954e9719
 Where am I supposed to go to pair my xim 4?


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