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Headphone Issues with XIM4  (Read 707 times)

Offline steggz01

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Headphone Issues with XIM4
« on: 04:49 PM - 11/03/14 »
  Hello, I just bought the Astro A40 second edition headset for the XBOX One. I am getting a lot of static and the sound is very poor. I believe it is because the 0.5m USB cable is supposed to be plugged in from the controller to the XBOX. However, the 0.5m on the controller is being used by the XIM4. I have tried it without the XIM4 being connected to the controller (just the .5 USB from controller to Xbox) and the sound is amazing! Do you think that I need a different headset? One that does not use the .5 USB slot on the controller?
  I'm not sure which headset to get if I do need to buy another one. I heard the Turtle Beach Stealth 500x volume should be louder. The Astro A50 for the Xbox One has a terrible mic. Any suggestions??? 

Offline mist4fun

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Re: Headphone Issues with XIM4
« Reply #1 on: 05:29 PM - 11/03/14 »
Hi steggz, are you running the 1006 firmware? There are changes in this firmware that improve voip on X1.

http://xim4.com/community/index.php?topic=36666.0
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
XIM APEX Quick Start Guide   |   XIM Instructional Videos

Offline steggz01

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Re: Headphone Issues with XIM4
« Reply #2 on: 05:40 PM - 11/03/14 »
Yes, I just bought a new phone a couple days ago. After I downloaded the app the first time I loaded it, it had me update before I could log in. SO I assume that is the latest firmware. My firmware version is 4.00.20140619. Is that the latest version?

Offline Panama

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Re: Headphone Issues with XIM4
« Reply #3 on: 05:44 PM - 11/03/14 »
Nope the date is in the  firmware name.

Offline steggz01

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Re: Headphone Issues with XIM4
« Reply #4 on: 05:55 PM - 11/03/14 »
Ok, I see....thanks I appreciate it!

Offline mist4fun

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Re: Headphone Issues with XIM4
« Reply #5 on: 06:00 PM - 11/03/14 »
Manager will update on it's own when connected to the internet but the firmware needs to be updated manually by plugging your xim4 into a windows pc and running the new flash tool. I linked it above. If you haven't already please go over the instructional videos and/or manual linked in my signature below.
Have a problem with your XIM APEX? Find a solution in the XIM APEX Support FAQ
XIM APEX Quick Start Guide   |   XIM Instructional Videos


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