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My XIM review - the biggest weakness...  (Read 4523 times)

Offline piiwii

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My XIM review - the biggest weakness...
« on: 07:21 PM - 09/21/14 »
First of all, I have to say the biggest weakness this product has is not the product itself, but the competition. For years I had avoided trying the XIM because I had read how disappointed people have been with competing products, despite all the glowing reviews. Those glowing reviews by the way I have since learned were probably plants. This made me jaded and very pessimistic about XIM. How wrong I was. I only bit the bullet because I was desperate for a solution and finally gave in. It's literally the best consumer product I have purchased in years. I am absolutely gaga over it. The biggest challenge XIM has I believe, is convincing people who have purchased other hyped up trash products to try just one more time...


Ok now onto the review. There's already a ton of reviews on this site so I will focus on the things that I haven't seen mentioned in the dozen or so that I have read.


1) First of all, the first thing you will notice is there are a lot of cables that connect to it. There are potentially 4 cables pulling the device in all directions, so I found the broad X-shaped design with rubberised feet to be really useful.

2) The sync button is a little sticky and sometimes you need to press it again for it to pop out. From the looks of it, it may not be a problem with every device, and it's not a huge problem anyway. But it's an unfortunate issue in an otherwise flawless exterior.

3) It comes with a nice, long, premium looking braided cable.

4) The postage was lightning fast - 3 days from ordering to the other side of the globe.

5) The software (XIM Manager) was fiddly to sync, even in wired mode, and crashes a lot (vanilla Win 8, latest updates installed). This is perhaps my biggest disappointment.

6) But when XIM Manager works, it's a dream to use. It's very well designed; simple, clear. The only small complaint I have is it would be nice to have platform categories (e.g. PS3, Xbox One) that you could filter by.

7) My biggest complaint so far is that it should have either local or cloud backup. Since getting it, I've had to restore it once, and I've lost all my settings a second time due to some glitch. It can take hours to perfectly configure all your favourite games and to see them all disappear is heartbreaking.

8 ) Online / forum support is amazing. I've seen feedback, both my own and others', responded to very quickly. This is the type of support you want from a product like this and makes you a very loyal supporter.

9) Super minor, uber-trivial detail because I'm OCD - the mouse port should be on the right, since most people are right handed. Those crossed cables don't go well with my OCD:)

10) No iOS support, but I understand this is being looked as a priority
Setup: XIM Apex, Titan Two, K780 keyboard, G Pro Wireless mouse, Logitech G440 mousepad, LucidSound LS30 headphones, Netduma router, Ubiquiti UniFi AP LR wireless access point

My RAINBOW SIX SIEGE Titan Two Mega Script: https://youtu.be/x-9NtxyySVM

What is a ballistic curve? Click here to learn more: https://bit.ly/2qzUAjg

Comprehensive guide on scissor style keyboards: https://goo.gl/UtkZyX

Find me on the ConsoleTuner (Titan Two) forums: pablosscripts

Offline Od1n

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Re: My XIM review - the biggest weakness...
« Reply #1 on: 08:18 PM - 09/21/14 »
Quote
7) My biggest complaint so far is that it should have either local or cloud backup. Since getting it, I've had to restore it once, and I've lost all my settings a second time due to some glitch. It can take hours to perfectly configure all your favourite games and to see them all disappear is heartbreaking.

this is on the feature list, theres no ETA yet but its quite high on the list if i recall correctly :)
PS4 & X1 | C: MS | XIM4 | FW: the latest ofc! :) | Mon: BenQ XL2420Z | Pad: Zowie G-SR | KB: Ducky DK1008L Cherry Red O-Rings| A: AKG K701 Creative X7 Antlion Modmic | M: Zowie EC1-A | D: 3200 | P: 1000hz | BF4 4 HIP: 35 ADS: 20

My Fortnite Creator Code: beamimpact
Check out my Youtube Channel: XIMGameplay

Offline piiwii

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Re: My XIM review - the biggest weakness...
« Reply #2 on: 08:31 PM - 09/21/14 »
Quote
7) My biggest complaint so far is that it should have either local or cloud backup. Since getting it, I've had to restore it once, and I've lost all my settings a second time due to some glitch. It can take hours to perfectly configure all your favourite games and to see them all disappear is heartbreaking.

this is on the feature list, theres no ETA yet but its quite high on the list if i recall correctly :)


Oh god this is perfect. PERFECT!
Setup: XIM Apex, Titan Two, K780 keyboard, G Pro Wireless mouse, Logitech G440 mousepad, LucidSound LS30 headphones, Netduma router, Ubiquiti UniFi AP LR wireless access point

My RAINBOW SIX SIEGE Titan Two Mega Script: https://youtu.be/x-9NtxyySVM

What is a ballistic curve? Click here to learn more: https://bit.ly/2qzUAjg

Comprehensive guide on scissor style keyboards: https://goo.gl/UtkZyX

Find me on the ConsoleTuner (Titan Two) forums: pablosscripts

Offline OBsIV

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Re: My XIM review - the biggest weakness...
« Reply #3 on: 09:11 AM - 09/22/14 »
Thanks for the feedback.

Are you still having issues connecting Manager? That shouldn't happen. We have several connection-related bug fixes in the Beta firmware (in the Release Candidates section) that you should use if you continue to have issues.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline piiwii

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Re: My XIM review - the biggest weakness...
« Reply #4 on: 05:48 PM - 09/22/14 »
Unfortunately yes, the same problems.

I've got two issues:


1) Bluetooth just doesn't connect. It gets detected maybe 1/10 times, but even then I just can't seem to connect it. Other devices connect fine.

2) Wired. It probably crashed literally 30 times on me last night as I was trying to connect. I kept at it because I was obsessed with finding the best key mappings so I was constantly refining and going back.

I also uninstalled, reinstalled, made sure all my Win8 drivers were up to date, rebooted...also tried setting compatibility mode to Win7.

I tried almost every combination and everything seemed to lead to a crash, for example

XIM not plugged in, start app, plug in XIM
XIM not plugged in, start app and wait for it to stop searching, plug in XIM
XIM plugged in, as above
After plugging XIM in, press sync right away
After plugging XIM in, don't press sync right away
etc.

In the worst case, it can crash every attempt for maybe 10 times in a row. In the best case I can connect the first or second attempt. 
Setup: XIM Apex, Titan Two, K780 keyboard, G Pro Wireless mouse, Logitech G440 mousepad, LucidSound LS30 headphones, Netduma router, Ubiquiti UniFi AP LR wireless access point

My RAINBOW SIX SIEGE Titan Two Mega Script: https://youtu.be/x-9NtxyySVM

What is a ballistic curve? Click here to learn more: https://bit.ly/2qzUAjg

Comprehensive guide on scissor style keyboards: https://goo.gl/UtkZyX

Find me on the ConsoleTuner (Titan Two) forums: pablosscripts

Offline OBsIV

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Re: My XIM review - the biggest weakness...
« Reply #5 on: 06:24 PM - 09/22/14 »
This is with using the Beta?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline piiwii

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Re: My XIM review - the biggest weakness...
« Reply #6 on: 06:34 PM - 09/22/14 »
This is with using the Beta?

Nope, I'm too scared to try Beta:)

I'm using this one:

http://xim4.com/community/index.php?topic=33837.0
Setup: XIM Apex, Titan Two, K780 keyboard, G Pro Wireless mouse, Logitech G440 mousepad, LucidSound LS30 headphones, Netduma router, Ubiquiti UniFi AP LR wireless access point

My RAINBOW SIX SIEGE Titan Two Mega Script: https://youtu.be/x-9NtxyySVM

What is a ballistic curve? Click here to learn more: https://bit.ly/2qzUAjg

Comprehensive guide on scissor style keyboards: https://goo.gl/UtkZyX

Find me on the ConsoleTuner (Titan Two) forums: pablosscripts

Offline OBsIV

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Re: My XIM review - the biggest weakness...
« Reply #7 on: 06:41 PM - 09/22/14 »
These constant crashing issues you are having are highly unusual and we need to get to the bottom of it. The Beta has several connection and quality fixes and it has upgraded logging so we can troubleshoot the problem better. It'll be difficult to isolate the issue without the Beta installed.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline piiwii

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Re: My XIM review - the biggest weakness...
« Reply #8 on: 06:43 PM - 09/22/14 »
Do you think I should install Beta? How safe / reliable is it?

Also I notice in your beta page it reads:

FIX: Some connected gaming hardware can cause Bluetooth pairing and connection failures


But I doubt that's the cause of my issue since I use very popular controllers (Nav + G502). Are there other sync fixes in addition to this? If not, then I don't think beta is going to make a difference
Setup: XIM Apex, Titan Two, K780 keyboard, G Pro Wireless mouse, Logitech G440 mousepad, LucidSound LS30 headphones, Netduma router, Ubiquiti UniFi AP LR wireless access point

My RAINBOW SIX SIEGE Titan Two Mega Script: https://youtu.be/x-9NtxyySVM

What is a ballistic curve? Click here to learn more: https://bit.ly/2qzUAjg

Comprehensive guide on scissor style keyboards: https://goo.gl/UtkZyX

Find me on the ConsoleTuner (Titan Two) forums: pablosscripts

Offline OBsIV

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Re: My XIM review - the biggest weakness...
« Reply #9 on: 06:45 PM - 09/22/14 »
It's going to be much more reliable than what you are experiencing right now. Something is very wrong if you are getting issues both wired and wireless. You can always go back to the prior firmware if you'd like.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline piiwii

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Re: My XIM review - the biggest weakness...
« Reply #10 on: 06:53 PM - 09/22/14 »
Ok I'll try it the minute I get home tonight.
Setup: XIM Apex, Titan Two, K780 keyboard, G Pro Wireless mouse, Logitech G440 mousepad, LucidSound LS30 headphones, Netduma router, Ubiquiti UniFi AP LR wireless access point

My RAINBOW SIX SIEGE Titan Two Mega Script: https://youtu.be/x-9NtxyySVM

What is a ballistic curve? Click here to learn more: https://bit.ly/2qzUAjg

Comprehensive guide on scissor style keyboards: https://goo.gl/UtkZyX

Find me on the ConsoleTuner (Titan Two) forums: pablosscripts

Offline OBsIV

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Re: My XIM review - the biggest weakness...
« Reply #11 on: 07:15 PM - 09/22/14 »
Please do a factory restore (copy out your bindings since you'll lose them).

Also, uninstall Manager (clear cache on Android) and re-pair please.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline piiwii

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Re: My XIM review - the biggest weakness...
« Reply #12 on: 12:10 AM - 09/24/14 »
Ok the factory restore didn't do anything, but I have really good news to report. I tried it on a different computer and it seems to work fine. Granted, I only tested it 3 times and I'd like to plug / unplug it another half dozen times to be sure, but the first time it locked up but unlocked itself (the "Not Responding" came up but disappeared), while the subsequent two times were perfect. Fingers crossed...I will do more testing tonight but I think this may be my PC. Which is really weird since my PC is brand new, and both PC's have identical versions of Windows installed (from the same disc, same updates, same build).
Setup: XIM Apex, Titan Two, K780 keyboard, G Pro Wireless mouse, Logitech G440 mousepad, LucidSound LS30 headphones, Netduma router, Ubiquiti UniFi AP LR wireless access point

My RAINBOW SIX SIEGE Titan Two Mega Script: https://youtu.be/x-9NtxyySVM

What is a ballistic curve? Click here to learn more: https://bit.ly/2qzUAjg

Comprehensive guide on scissor style keyboards: https://goo.gl/UtkZyX

Find me on the ConsoleTuner (Titan Two) forums: pablosscripts

Offline OBsIV

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Re: My XIM review - the biggest weakness...
« Reply #13 on: 12:12 AM - 09/24/14 »
Is this using wireless or wired configuration?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline piiwii

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Re: My XIM review - the biggest weakness...
« Reply #14 on: 12:29 AM - 09/24/14 »
Sorry I should have said: wired. Wireless still doesn't work. It gets detected, but when I open the XIM app it crashes. But if I can 100% confirm that it works well wired, then I am happy to get by on this until the iPhone app comes out.

So I'm going to order another bluetooth adapter and try that. Even though it works fine with other bluetooth devices it could very well be a compatibility issue with this specific device (Targus: http://targus.com/AU/product_details.asp?sku=ACB75AU)
Setup: XIM Apex, Titan Two, K780 keyboard, G Pro Wireless mouse, Logitech G440 mousepad, LucidSound LS30 headphones, Netduma router, Ubiquiti UniFi AP LR wireless access point

My RAINBOW SIX SIEGE Titan Two Mega Script: https://youtu.be/x-9NtxyySVM

What is a ballistic curve? Click here to learn more: https://bit.ly/2qzUAjg

Comprehensive guide on scissor style keyboards: https://goo.gl/UtkZyX

Find me on the ConsoleTuner (Titan Two) forums: pablosscripts