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Why stop shipping to Japan?  (Read 1364 times)

Offline easy1242

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Why stop shipping to Japan?
« on: 06:15 AM - 08/27/14 »
Im Japanese XIM user.
Why stop shipping to Japan?
Please resume shipping to Japan.

Offline wintersxxx868

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Re: Why stop shipping to Japan?
« Reply #1 on: 06:27 AM - 08/27/14 »
I believe you can order one from Fumo Shop?

Offline R3MiX

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Re: Why stop shipping to Japan?
« Reply #2 on: 06:49 AM - 08/27/14 »
Isn't Japan like the leader in technology? Im surprised they havent come out with a XIM like device.
XiM3R since ever since.

Offline OBsIV

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Re: Why stop shipping to Japan?
« Reply #3 on: 09:09 AM - 08/27/14 »
Im Japanese XIM user.
Why stop shipping to Japan?
Please resume shipping to Japan.

Welcome to the community. Unfortunately it was brought to our attention that Japan has additional certification requirements beyond FCC and CE for Bluetooth devices. So, we had to take Japan off the shipping list until we work this out. Unfortunately, we have no ETA.
Get the most out of your XIM NEXUS, read the XIM NEXUS Support FAQ.

Offline easy1242

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Re: Why stop shipping to Japan?
« Reply #4 on: 09:15 AM - 08/27/14 »
I believe you can order one from Fumo Shop?

Fumo Shop is $50 more expensive than XIM4.com.

Offline OBsIV

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Re: Why stop shipping to Japan?
« Reply #5 on: 09:42 AM - 08/27/14 »
Fumo can't sell yet either.
Get the most out of your XIM NEXUS, read the XIM NEXUS Support FAQ.

Offline wintersxxx868

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Re: Why stop shipping to Japan?
« Reply #6 on: 09:43 AM - 08/27/14 »
Ehhh... Not sure if this is possible (or even legal for that matter) but you COULD technically use a reshipping company to get the Xim4 over there...

Actually it might be completely legal due to the fact that the actual item was "technically" purchased and handed off by a US based company.

Offline easy1242

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Re: Why stop shipping to Japan?
« Reply #7 on: 09:57 AM - 08/27/14 »
Im Japanese XIM user.
Why stop shipping to Japan?
Please resume shipping to Japan.

Welcome to the community. Unfortunately it was brought to our attention that Japan has additional certification requirements beyond FCC and CE for Bluetooth devices. So, we had to take Japan off the shipping list until we work this out. Unfortunately, we have no ETA.

fumo-shop also requires additional certification as well.

I confirmed the additional certification of XIM4 web site of the Japanese government.
But it is not possible to confirm the XIM4.

http://www.tele.soumu.go.jp/giteki/SearchServlet?pageID=js01

Offline OBsIV

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Re: Why stop shipping to Japan?
« Reply #8 on: 10:51 AM - 08/27/14 »
XIM4 went through extensive testing over several days to get FCC and CE certification. But, it isn't enough for Japan so we are working on that now.
Get the most out of your XIM NEXUS, read the XIM NEXUS Support FAQ.