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Xim Manager iphone/android  (Read 1349 times)

Offline Dangermouse

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Xim Manager iphone/android
« on: 07:27 AM - 08/04/14 »
Ok so I've bought a xim4 now I want to be able to use it! I have an iphone so can't use that or my ipad so off I trot to car phone warehouse specifically just to get an android phone. Cheap one Alcatel one touch! I pair it to xim4 and download the manager. Then says download I click on that and says download failed try again?  Any ideas before I throw it out of the window?

Online OBsIV

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Re: Xim Manager iphone/android
« Reply #1 on: 09:15 AM - 08/04/14 »
Do you have any other internet issues with that device. This is actually the first time I've ever heard of someone having an issue with downloading.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline Dangermouse

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Re: Xim Manager iphone/android
« Reply #2 on: 09:43 AM - 08/04/14 »
No because I download the app?

Online OBsIV

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Re: Xim Manager iphone/android
« Reply #3 on: 09:44 AM - 08/04/14 »
Yes, of course. :)

Are you able to reach this?: http://cloud.xim4.com/Manager/XIM4-20140705-114850.ximmr

(This is what is being downloaded)
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline Dangermouse

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Re: Xim Manager iphone/android
« Reply #4 on: 11:13 AM - 08/04/14 »
Ok found the problem firstly I hadn't registered the SIM card so couldn't get data that way but I was only going to use wifi anyway. Secondly my wifi router wasn't giving me access with logging on to it! Bottom line is it now works hurrraahh! Thankyou!!

Offline Dangermouse

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Re: Xim Manager iphone/android
« Reply #5 on: 11:46 AM - 08/04/14 »
Thought I fixed it I managed to get it to download and connect but it just hung after I selected game and ps4 now it says connect failure (jsr82) connect connection is not created failed or aborted (-1)????? Please help!!!!!

Offline Aiken_Drum

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Re: Xim Manager iphone/android
« Reply #6 on: 01:22 PM - 08/04/14 »
It sounds like your connection dropped unexpectedly.  I wonder if it's a Bluetooth signal strength issue.  How far apart are your XIM and your phone when you get this error?

Online OBsIV

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Re: Xim Manager iphone/android
« Reply #7 on: 01:45 PM - 08/04/14 »
Also, have you successfully connected before? We do have issues with a particular Android device right now that's listed in the hardware compat list. The problem is devices that use the Atheros Bluetooth chipset. Does your device use that?
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline Dangermouse

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Re: Xim Manager iphone/android
« Reply #8 on: 07:06 AM - 08/05/14 »
Ok I've swapped phones for a Samsung galaxy fame and that works!