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"Sorry About that" Error  (Read 899 times)

Offline Solid Savior

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"Sorry About that" Error
« on: 11:28 PM - 07/28/14 »
Anyone else getting the "Sorry about That" error when trying to process their order? Been trying to place my order for about 45 min but every time I move from the shipping screen to then enter my payment info I receive that error message.

Offline OBsIV

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Re: "Sorry About that" Error
« Reply #1 on: 11:57 PM - 07/28/14 »
There is an issue with insurance being selected. We are working on resolving. You can place an order without it.
Get the most out of your XIM NEXUS, read the XIM NEXUS Support FAQ.

Offline mkivsuptt

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Re: "Sorry About that" Error
« Reply #2 on: 12:03 AM - 07/29/14 »
Yes, I had to place an order without insurance for it to work.  I've submitted a request and added a comment to my order, but is it possible to add the insurance to my order please?

Thanks!

Offline Solid Savior

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Re: "Sorry About that" Error
« Reply #3 on: 12:27 AM - 07/29/14 »
There is an issue with insurance being selected. We are working on resolving. You can place an order without it.

Thanks! Just put in the order!