XIM Community

(SOLVED) Payment page crashes  (Read 1056 times)

Offline Dave R

  • MVP
  • *
  • Posts: 678
    • View Profile
(SOLVED) Payment page crashes
« on: 04:43 PM - 07/28/14 »
sucks >:(
« Last Edit: 06:27 PM - 07/28/14 by Dave R »
One X
Apex
VG248QE
AD700
DSS2
G402 (metal skates)
Tartarus Chroma
Titan One
past xim 1,3,4

Offline Volerian

  • Member
  • *
  • Posts: 10
    • View Profile
Re: Payment page crashes
« Reply #1 on: 04:45 PM - 07/28/14 »
It did for me as well - I had to opt out of the insurance, and then I was able to get my order through

Offline d.pechal

  • Member
  • *
  • Posts: 57
  • Afakasi
    • View Profile
  • Gamertag: PACIFICwarriorD
Re: Payment page crashes
« Reply #2 on: 04:47 PM - 07/28/14 »
Same here no insurance to go through.
G500
G13
XBONE
PACIFICwarriorD
27"SAMSUNGUHD

Offline OBsIV

  • Administrator
  • MVP
  • *
  • Posts: 34793
  • It's obsessive.
    • View Profile
    • OBsIV's Blog
Re: Payment page crashes
« Reply #3 on: 04:48 PM - 07/28/14 »
We are working on it. I'm talking to the cart provider now.
Get the most out of your XIM APEX, read the XIM APEX Support FAQ.

Offline kayoussoldier

  • Member
  • *
  • Posts: 443
    • View Profile
Re: Payment page crashes
« Reply #4 on: 04:50 PM - 07/28/14 »
You have to uncheck insurance.

I sent an email to the orders people though and they replied within 30 minutes saying they would add insurance to my order.

Offline Od1n

  • Global Moderator
  • MVP
  • *
  • Posts: 28975
    • View Profile
Re: Payment page crashes
« Reply #5 on: 04:57 PM - 07/28/14 »
some guy wrote in the forum that with internet explorer it works, maybe worth a try
PS4 & X1 | C: MS | XIM4 | FW: the latest ofc! :) | Mon: BenQ XL2420Z | Pad: Zowie G-SR | KB: Ducky DK1008L Cherry Red O-Rings| A: AKG K701 Creative X7 Antlion Modmic | M: Zowie EC1-A | D: 3200 | P: 1000hz | BF4 4 HIP: 35 ADS: 20

My Fortnite Creator Code: beamimpact
Check out my Youtube Channel: XIMGameplay

Offline kumu

  • Member
  • *
  • Posts: 6
    • View Profile
Re: Payment page crashes
« Reply #6 on: 05:00 PM - 07/28/14 »
I keep getting error on my FireFox at Step 3, but when switched to chrome, everything worked.

Offline Dave R

  • MVP
  • *
  • Posts: 678
    • View Profile
Re: (SOLVED) Payment page crashes
« Reply #7 on: 06:31 PM - 07/28/14 »
Unchecked insurance, Safari proceeded to payment screen, system would not take MasterCard, ended up using PayPal, guess doing this from an iPhone in the wilderness doesn't work so well
One X
Apex
VG248QE
AD700
DSS2
G402 (metal skates)
Tartarus Chroma
Titan One
past xim 1,3,4

Offline desiest

  • Member
  • *
  • Posts: 33
    • View Profile
Re: (SOLVED) Payment page crashes
« Reply #8 on: 06:35 PM - 07/28/14 »
I am getting the same error as well.. I don't want to miss the pre-order window. Can I order now and add insurance later ?

Cheers !

Offline Dave R

  • MVP
  • *
  • Posts: 678
    • View Profile
Re: Payment page crashes
« Reply #9 on: 07:13 PM - 07/28/14 »
You have to uncheck insurance.

I sent an email to the orders people though and they replied within 30 minutes saying they would add insurance to my order.
whats that email address ? Thanks
One X
Apex
VG248QE
AD700
DSS2
G402 (metal skates)
Tartarus Chroma
Titan One
past xim 1,3,4