XIM Community

Doubt about XIM 4 shipping  (Read 2205 times)

Offline ramonteixeira

  • Member
  • *
  • Posts: 98
    • View Profile
  • PSN ID: urameshi_rj
Doubt about XIM 4 shipping
« on: 09:18 AM - 06/26/14 »
Hello friends,

First of all, I tried to send this doubt in the "contact us" area but it didn't submit. Well, I am a regular costumer of yours, I already bought XIM 3 and Edge with you but I have one doubt about XIM 4, that I intend to buy of course. I would like to say that I'm getting crazy waiting until XIM 4 releases but my question is: is it possible to buy XIM 4 at its release date and you send it in a different date? I'm asking this because I have a friend that will go to USA by August and I was realising if XIM 4 releases, let's say, by the end of july, if it's possible for you guys send it at the moment that my friend will be in America?

Thank you and I'll be waiting you input.
« Last Edit: 09:47 AM - 06/26/14 by ramonteixeira »

Offline OBsIV

  • Administrator
  • MVP
  • *
  • Posts: 44149
  • It's obsessive.
    • View Profile
    • OBsIV's Blog
Re: Doubt about XIM 4 shipping
« Reply #1 on: 09:25 AM - 06/26/14 »
Yes, I think that would be possible. Our shipping group will reply to you. They could set it aside and ship on the date you request.
Get the most out of your XIM NEXUS, read the XIM NEXUS Support FAQ.

Offline ramonteixeira

  • Member
  • *
  • Posts: 98
    • View Profile
  • PSN ID: urameshi_rj
Re: Doubt about XIM 4 shipping
« Reply #2 on: 09:43 AM - 06/26/14 »
Awesome! Thank you OBsIV! I'll be waiting their input about this!

Offline OBsIV

  • Administrator
  • MVP
  • *
  • Posts: 44149
  • It's obsessive.
    • View Profile
    • OBsIV's Blog
Re: Doubt about XIM 4 shipping
« Reply #3 on: 10:16 AM - 06/26/14 »
Went ahead and contacted them directly for you. Their response:

"Customer would need to indicate this special request in the comment section of the order and also indicate the date they would like the order shipped.  The order will then be placed on hold. If the comment is not made in the order, the order will ship as usual."
 
Get the most out of your XIM NEXUS, read the XIM NEXUS Support FAQ.

Offline ramonteixeira

  • Member
  • *
  • Posts: 98
    • View Profile
  • PSN ID: urameshi_rj
Re: Doubt about XIM 4 shipping
« Reply #4 on: 11:06 AM - 06/26/14 »
Thank you for the return OBsIV!


Admin