XIM Community

[ACTIVE] xim not working  (Read 65 times)

Offline Guapset

  • Member
  • *
  • Posts: 2
    • View Profile
  • Gamertag: Guapset
[ACTIVE] xim not working
« on: 10:32 AM - 06/18/22 »
Everytime I try to use my xim it takes screen shots and wont work please help
« Last Edit: 09:10 AM - 06/20/22 by mist4fun »

Offline mist4fun

  • Global Moderator
  • MVP
  • *
  • Posts: 58817
    • View Profile
Re: xim not working
« Reply #1 on: 09:10 AM - 06/20/22 »
This can happen when the controller firmware is updated while connected to XIM. Some controllers have the ability to downgrade and some don't. Unfortunately if your controller isn't able to downgrade then using another controller should resolve the issue until this controller can be updated again in the future without XIM connected.

This seems to be caused by updating the controller firmware while XIM is connected. A fix was found by downgrading the controller firmware:

1) Unplug XIM
2) Open Xbox Assist from games & apps
3) Get Help (top left)
4) Console & Accessories > Controller > My controller has connection issues after the last update > Check controller firmware > Revert firmware

Once the firmware is reverted it can then be updated without XIM connected.
Have a problem with your XIM? Find a solution
NEXUS Support FAQ | APEX Support FAQ | XIM4 Support FAQ | Instructional Videos