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[ACTIVE] HELP My xim keeps flashing purple and disconnecting  (Read 68 times)

Offline Attilio

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This problem has been happening with my xim apex for a long time where it will flash purple and disconnect from the controller/mnk mid game. Ive swapped cables, tried different USB ports, used a 2nd controller, and I cant get it to stop. can anyone help?
« Last Edit: 08:58 AM - 05/13/22 by mist4fun »

Offline mist4fun

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Re: HELP My xim keeps flashing purple and disconnecting
« Reply #1 on: 08:58 AM - 05/13/22 »
Welcome to the community. Purple lights indicate a timing problem caused by a setting or an attached device.

Could you please share your setup so we can learn more about the issue? Please include both the brand and model.

console model:
APEX response rate?
mouse:
keyboard:
extras: extended usb cables, third party usb hub, usb switch, titan or cronus device?
Have a problem with your XIM? Find a solution
NEXUS Support FAQ | APEX Support FAQ | XIM4 Support FAQ | Instructional Videos

Offline Attilio

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mouse is gwoves hati, keybord is razor huntsmen elite, im on a msi pc, i use a standard xbox controller, I constantly try new cables. my xim is at 250hz and dpi is 1600

Offline mist4fun

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If using APEX on a PC is may be necessary to use a response rate of 125hz.

XIM APEX and XIM4 do not support PC as a gaming platform but some players have been able to use XIM in their PC game by using a Microsoft wireless Xbox One controller with their XIM. Third party controllers are not supported. Some players have reported issues using Xbox Series controllers.

With that said you may encounter performance issues using XIM on a PC due to the possibility of PC game look mechanics being different from their console versions. Using APEX at 1000hz on PC may cause performance issues as well. Using APEX at 125hz on PC may be required.
Have a problem with your XIM? Find a solution
NEXUS Support FAQ | APEX Support FAQ | XIM4 Support FAQ | Instructional Videos