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[ACTIVE] Controller Update While Connected to Xim Apex  (Read 217 times)

Offline CodApexuser

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I am so bummed right now. I just didn't even think about not updating my controller or that it is plugged into the xim usb device. I have a xim apex with usb splitter and since the controller update mouse and keyboard do not respond. I have tried other controllers as well with no sucess.

Did I just ruin my apex or is there a simple fix?
« Last Edit: 04:38 PM - 06/15/22 by mist4fun »

Offline mist4fun

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Re: Controller Update While Connected to Xim Apex
« Reply #1 on: 04:36 PM - 03/15/22 »
Welcome to the community. This seems to be caused by updating the controller firmware while XIM is connected. A fix was found by downgrading the controller firmware:

1) Unplug XIM
2) Open Xbox Assist from games & apps
3) Get Help (top left)
4) Console & Accessories > Controller > My controller has connection issues after the last update > Check controller firmware > Revert firmware

Once the firmware is reverted it can then be updated without XIM connected.
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Offline CodApexuser

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Re: Controller Update While Connected to Xim Apex
« Reply #2 on: 01:42 PM - 03/16/22 »
Mist is a genius. I did however update the controller and it didn't work but reverted back and its working without new firmware on the controller and that is good enough for me. Thank you very much.

Welcome to the community. This seems to be caused by updating the controller firmware while XIM is connected. A fix was found by downgrading the controller firmware:

1) Unplug XIM
2) Open Xbox Assist from games & apps
3) Get Help (top left)
4) Console & Accessories > Controller > My controller has connection issues after the last update > Check controller firmware > Revert firmware

Once the firmware is reverted it can then be updated without XIM connected.

Offline mist4fun

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Re: [ACTIVE] Controller Update While Connected to Xim Apex
« Reply #3 on: 04:31 PM - 03/16/22 »
That's good to hear. About not using the latest controller firmware, APEX does support the latest controller firmware though if you're playing on PC some have mentioned that they've had problems using the latest controller firmware with APEX. This shouldn't be a problem when playing on the supported console platforms though.
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Offline CodApexuser

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Re: [RESOLVED] Controller Update While Connected to Xim Apex
« Reply #4 on: 06:23 PM - 06/14/22 »
So after updating it without apex plugged in it still acts up. And, now there isn't a way to revert back the firmware?

Offline mist4fun

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Re: [RESOLVED] Controller Update While Connected to Xim Apex
« Reply #5 on: 09:00 AM - 06/15/22 »
Some controllers have the ability to downgrade using an Xbox and the Assist app but there are controllers that don't downgrade.
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Offline CodApexuser

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Re: [RESOLVED] Controller Update While Connected to Xim Apex
« Reply #6 on: 10:58 AM - 06/15/22 »
Some controllers have the ability to downgrade using an Xbox and the Assist app but there are controllers that don't downgrade.

With that said. MS has obviously made a change because I was able to downgrade the last time. So, let me ask this. Why does every other controller also not work. I bought a brand new one and it does the same thing. I can no longer use my xim apex at all after that.

Offline mist4fun

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Re: [RESOLVED] Controller Update While Connected to Xim Apex
« Reply #7 on: 04:38 PM - 06/15/22 »
Is your APEX firmware up to date? This is a manual update that uses a PC or mac and includes the latest controller support.

You can find the latest APEX firmware below. Please read the instructions on the download page.

https://community.xim.tech/index.php?board=94.0
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